Failed to Export the PDF file

[TerjeTob]

I get an error "Failed to Export the PDF file" when exporting file created in Id 17.4. This happens on both of my two work stations running Mac OS Montery. I have tried to export to other formats, eps, jpg, osv and they all just flush before creating a file. Also tried with a blank page (new file) with just one word in it, and the same happens. I have tried all suggestions from Adobe with same result. 

[Eric Dumas]

Is that a new symptom? did it start to happen after an update or upgrade?

[TerjeTob]

This is a new installation. I have been using ID on other equipment with no problem like this. After installing on two new machines (Mac OS) last week I have newer been able to export.

[Laubender]

@TerjeTob said: "… I have tried all suggestions from Adobe with same result. "

What did you try?

My guess is that InDesign has some issues with its cache and/or preferences.

Plus perhaps InDesign needs more rights with accessing all files and folders in the file system.

Check the security settings of your user of macOS.

Hm. Also add a new user to your machine and try again after logging in to your machine to the new user and after you did the following:

Uninstall InDesign. Log out from the Creative Cloud Desktop app. Restart your machine.

Log in again to the Creative Cloud Desktop app and install InDesign again.

Thanks,
Uwe Laubender
( Adobe Community Expert )

[Laubender]

@TerjeTob said: " After installing on two new machines (Mac OS) last week I have newer been able to export."

Perhaps its a right management thing, only.

Check your system settings with Security and Privacy and allow InDesign full disk access.

Regards,
Uwe Laubender
( Adobe Community Expert )

[Rishabh_Tiwari]

Hi @TerjeTob ,

Sorry to hear about the trouble. Please try the suggestions shared by experts, and you can also refer to this article https://helpx.adobe.com/indesign/kb/troubleshoot-printing-pdf-export-indesign.html 

Let us know if you need any further assistance.

Regards

Rishabh

[TerjeTob]

Thanks, after creating a new user account on my mac I can export. So this means that my user account is corrupt? But then again what to do next, because it is the same on both my mac`s
Regards
Terje