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File info missing on jpegs exported from indesign (in file preview)

Community Beginner ,
Jun 20, 2023 Jun 20, 2023

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Since last update (I think), when I view any jpeg image exported from indesign - the file info doesnt show up any more in 'information" (dimensions/res/colour space) - any ideas?

 

I am attaching examples to show what I mean. It shows on Jpegs previously exported. And if i try exporting older files again the info is missing. Is this in indesign settings somewhere or am I doing something wrong?

 

Also when i duplicate a file that has info, the info is then missing on duplicated file. I hope I am making sense 🙂

 

Thanks in advance if anyone can help, as it saves having to open the file up! Maybe its a sytem issue.

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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You description is quite confusing. You need to provide more information about your workflow. First tell us more about your system: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

 

When you say exporting a JPEG from InDesign, do you mean choose File > Export > JPEG (a JPEG of an entire InDesign page). Where in your operating system are you reading the information you're showing in screen captures?

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Community Beginner ,
Jun 20, 2023 Jun 20, 2023

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Sorry a bit of a novice here. Those screenshots are when you click once on the jpeg file created (it shows up in the finder window). I couldn't show the entire screenshot as I cant show the file. But example of another file shown here with no info - it usually shows up under the 'file created/modified part' on the bottom right of pic attached here - before 'tags'?

 

Mac OS Big sur 11.7.5, Indesign v18.3. 

 

Its when exporting:  File>export>jpeg of any page. 

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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I exported a JPEG in Ventura on my MacBook Pro. In List view with a Preview turned on, I have no problem viewing the metadata (as well as the preview). You may just be using different Finder settings than me:

 

Screenshot 2023-06-20 at 5.28.26 AM.png

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Community Beginner ,
Jun 20, 2023 Jun 20, 2023

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Oh that's interesting... Ok thank you. I don't know why its not showing anymore (for me) on some files and not on others then - the only thing Ive changed rcently is some Adobe Apps (including INDD). Maybe there's some settings somewhere that have changed. I did delete my prefs last time on a re-install of Indesign - could that be it maybe?

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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I don't think there have been any changes in InDesign about the way they export JPEG metadata. Could be differences in Mac OS version, or the Mac Finder settings.

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Community Expert ,
Jun 21, 2023 Jun 21, 2023

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Is the information also missing when you Get Info on the affected files?

Screen Shot 2023-06-21 at 1.12.15 PM.png

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