File Recovery Options

[jeremiahe78940103]

Hi! Does anyone know how to recover a document after choosing the third option shown in the attached image. I recently had a document crash, and I wish had clicked "Yes." Instead, I clicked "Cancel" and assumed that I could recover the document later as the message indicates. The image I attached is one I found online which matches the message I was shown. I still have not saved the document since it crashed because I don't want to risk any backups being deleted. However I have done a hard reset on my computer since then. Is all lost?

-Jeremiah

[Laubender]

Hm, I think you'll get the same options if you do a restart of InDesign.
What's the version of InDesign on what operating system?

Regards,
Uwe

[jeremiahe78940103]

Thanks for the advice! When I go to restart, it asks if I want to save. I'm nervous that if I save, it will erase the backups. And I'm nervous that if I don't save, I might lose even more of my progress. I really don't know how the program handles these situations.

[Laubender]

Then duplicate the backup files first and move them to a different folder.

Regards,
Uwe

[jeremiahe78940103]

Uwe,

I've searched for the backups folder, but was unable to find it on my mac. The folder should be called InDesign Recovery, but it doesn't seem to turn up.

Jeremiah

[jeremiahe78940103]

This webpage shows the file path for the recovery files: InDesign crashes while trying to recover a damaged document

I try to follow this path, but there is no file named Library under the folder labeled with my name.

/[Hard Drive]/Users/[User Name]/Library/Caches/Adobe InDesign/Version [#.0]/InDesign Recovery

[Laubender]

When on Mac OS X this would help to find the Caches folder:

Re: Where are the selection dots in the layer panel?

And inside the Caches folder should be the InDesign Recovery folder.

When on Windows, usually the InDesign Recovery folder is under:

User > AppData > Local > Adobe > InDesign > Version 13.0 > de_DE > Caches > InDesign Recovery

( Exchange the bolded type with your personal info )

FWIW: One can change the default path of the InDesign Recovery folder in the preferences.

From my German CC 2018.1 13.1.0.76 version on Windows 10:

Regards,
Uwe

[jeremiahe78940103]

Thank you for your help. I eventually found the recovery folder. The problem was that the folder named "Library" is hidden by default on a mac.  Once I opened the recovery folder, I discovered that the time stamps on the recovery files went all the way back until the moment I hit cancel. It seems that clicking "cancel to postpone all document recovery until later" actually deletes the recovery files up to that point. This is contrary to what the message would make it seem. I think Adobe should change their wording of the message or have this fixed.

[Laubender · Accepted solution]

jeremiahe78940103  wrote

… It seems that clicking "cancel to postpone all document recovery until later" actually deletes the recovery files up to that point. …

I'm not sure about that.

The file you want to recover was temp saved before that point in time when you hit "Cancel".

InDesign Recovery will monitor constantly what's going on, so I think you really can postpone recovery by hitting "Cancel", work on with some other files, quit InDesign and reopen it.

Of course it's up to you to try this out and even do a duplicate of the whole Caches folder while InDesign is running.

Regards,
Uwe

[Om Nath Jha]

Hi Jeremiah,

I agree with Uwe. In addition to the suggestions, I'd request that if you can take out a moment and share your feedback about changing the "message" using this link: Adobe InDesign Feedback

Regards,

Om