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File xxx has been modified by another user

New Here ,
Dec 05, 2018 Dec 05, 2018

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Hello

I am struggling with an issue I can't get rid of. When using one of my InDesign (CS 5.5) document, everything will go ok during a few minutes and then, when I try to save it, the following message appears : "The file xxx has been modified by another user. InDesign will close to prevent any damage" (this is actually a translation, I am French and the original message is in that language). I have then no choice than CTRL - ALT - DEL, close InDesign and start it again. I work on a local PC, with no network and no such other user. I tried to change the name of my file, work on a copy, reset preferences, etc., the issue is still there.

Until now, I did not lost any data, and the file is recovered when starting InDesign again, but it is a bit frustrating (it happens realy often) and worrying.

If someone has an idea, I would be very grateful...

Thanks in advance

[Mod.: Added title]

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correct answers 1 Correct answer

Community Expert , Dec 05, 2018 Dec 05, 2018

Are you on a network? Try working locally.

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Community Expert ,
Dec 05, 2018 Dec 05, 2018

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Which OS and version?

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New Here ,
Dec 05, 2018 Dec 05, 2018

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OS : Windows 10. Version : CS5.5.

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Community Expert ,
Dec 05, 2018 Dec 05, 2018

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I'm a Mac user, so I'm not sure, but I wouldn't have thought such an old version of InDesign would be compatible with Windows 10. If you don't want upgrade to InDesign CC, it may be worth you getting a second hand computer with Windows 8 for use with InDesign CS5.5.

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Community Expert ,
Dec 05, 2018 Dec 05, 2018

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CS5.5 is not supported under Windows 10.

You can try running it in Windows 7 compatibility mode but even that is going to be a crapshoot. In short, you are on you're own here.

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New Here ,
Dec 05, 2018 Dec 05, 2018

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Unfortunately, this does not seem to be the right explanation. I am now at work, with a windows 7 profesionnal PC, and I get exactly the same bug...

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Community Expert ,
Dec 05, 2018 Dec 05, 2018

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Are you on a network? Try working locally.

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