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Fit to Screen shortcut not working across several apps

Community Beginner ,
Mar 15, 2024 Mar 15, 2024

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Within the last week, the "Fit to Screen" keyboard shortcut in Illustrator, InDesign and Photoshop stopped working. All apps are updated to the latest versions and I have restarted several times.

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Community Expert ,
Mar 15, 2024 Mar 15, 2024

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Please tell us more about your system: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

 

There is not a Fit to Screen command in InDesign. There is Fit Page in Window and Fit Spread in Window. Which these were you using and what was the shortcut?

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Community Beginner ,
Mar 31, 2024 Mar 31, 2024

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Running Mac OS Sonoma latest version and all of the latest updated versions of InDesign, Illustrator and Photoshop. The keyboard shortcut that isn't working is Command + 0, which in each app would fill the screen with the full page/artboard.

 

I have uninstalled and reinstalled the apps through Creative Cloud as well with no change to the bug.

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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This is often caused by some other app you have running ion the background that has "hijacked" the shortcut.

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Community Beginner ,
Apr 02, 2024 Apr 02, 2024

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Any way to figure out which app?

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Community Expert ,
Apr 02, 2024 Apr 02, 2024

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It's often a browser extension, but the first thing to do is start in Safe Mode, then launch InDesign and see if the shortcut works. If it does you can start adding back apps one at a time, or in small groups, to see when it fails.

You should also try creating a new user account on your Mac and boot normally into that to test if the shortcut works.

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