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Flickering Screen when moving object in Indesign

Community Beginner ,
Feb 27, 2024 Feb 27, 2024

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My Screen flickers when i am going to click on an object und it doesn't stop. Can someone help me. I updated graphic driver. Turned off ruler. Redownloadet indesign. Set everything on main graphic card.


Video:
https://youtu.be/j9j-RtzBENE


specs laptop: 

Windows 11

16gb ram

i7-1065g7

500gb ssd

Nvidia geforce MX350

 

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Bug , Performance

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correct answers 1 Correct answer

Adobe Employee , Feb 29, 2024 Feb 29, 2024

Thank you for sharing the details. Have you checked if you have the latest update for the graphics card drivers. If it's still happening with the latest update, please try re-installing the drivers and let us know if this helps or if you need further assistance.

 

Thanks

Rishabh

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Adobe Employee ,
Feb 27, 2024 Feb 27, 2024

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Hi,

 

Sorry to hear about the trouble. These issues generally get resolved after updating the graphics card drivers. So please ensure you have installed the latest update as per the manufacturer's website. If it still doesn't work, please share the version of InDesign and hardware setup details like if you're using InDesign on an external monitor or primary screen? Is it happening only on primary screen or both the screens?

Thanks

Rishabh

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Community Beginner ,
Feb 29, 2024 Feb 29, 2024

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InDesign Version 19.2

Prozessor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Installed RAM 16,0 GB (15,8 GB useable)

Graphic card: Nvidia geforce MX350

I am using my laptop monitor and no external, but I could try it on an extrenal monitor.

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Adobe Employee ,
Feb 29, 2024 Feb 29, 2024

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Thank you for sharing the details. Have you checked if you have the latest update for the graphics card drivers. If it's still happening with the latest update, please try re-installing the drivers and let us know if this helps or if you need further assistance.

 

Thanks

Rishabh

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Community Beginner ,
Feb 29, 2024 Feb 29, 2024

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Thanks Rishabh Tiwari,

now it works with re-installing the graphic drivers. Really thanking you.

 

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Adobe Employee ,
Feb 29, 2024 Feb 29, 2024

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Thank you for confirming. Glad to hear that! Feel free to reach out if you need further assistance. 

Thanks

Rishabh

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