Getting unable to snap in error when trying to run indesign server as service

[ravicsadobe1]

Hi,

I am trying to get the indesign server cs5 as a service to run at a particular port on 64bit windows vm platform. The documentation pointed towards trying to operate the .msc file in <installation_folder>/adobe/indesign x64/ folder.  However I am getting a snap-in error. I have tried installing it through mmc.exe, but fails with the same error. It is a trial version right now.

The error reads

"MMC could not create a snap in. The snap-in might not have been installed correctly.

Name: IndesignServerService

CLSI ID:{xxxxxxxxxxxxx}

"

I have uninstalled, reinstalled and restarted many times.

Any info will be helpful. I am wondering if all the dlls have been registered correctly.

Thanks

Ravi

[ravicsadobe1]

The CLSI ID reads : "637D4D8A-02AF-485B-9807-FD83CE00A7CF"

[Roddy Ide]

Try manually uninstalling and reinstalling the InDesignServerService.dll and the InDesignServerMMC.dll. Instructions are in the section "Installing the InDesign Server Windows Service" in the document "Introduction to Adobe InDesign CS5 Server" which lives in the docs folder of your IDServer installation.

[CherylS1]

We are having the same problem.  We tried uninstalling/reinstalling both .dlls mentioned above and are still getting the same error shown exactly above.  We are running CS6 on Windows 2008 R2.  I have googled my brains out and still cannot find anything that helps resolve the issue.

Thanks,

Cheryl

[2i_Geert]

Hi,

Have you tried opening a command window (as Administrator!) and running "regsvr32"? Note that on (at least on my machine) a 64bit machine it is also named "regsvr32".

[CherylS1]

This worked! I didn’t run the command prompt as “administrator” and that’s what was needed. Thanks!

CherylS@CMC