gif not lopping

[aronfi]

Hi! After exporting an interactive PDF, some of the gifs in the document are not looping.
Does anyone have experience with this?

Thanks!

[James Gifford—NitroPress]

Interactive PDFs can be very fussy in both construction/layout. But I suspect the problem here is that you're using something other than the desktop version of Acrobat to view the PDF. PDF is a universal format but readers vary enormously, and most third-party and nearly all mobile and web readers are poor at managing anything but simple document layouts. Interactive features in particular are only like to work on Acrobat, and the full desktop version (as opposed to any mobile or tablet version) at that.

[aronfi]

Sorry I meant publish online version (link), not interactive pdf.
Do you know about that?

[James Gifford—NitroPress]

Next to nothing, but there are some quite knowledgeable folks here. It again can depend on the browser being used, although browsers have  become more capable and standardized in recent years.

Just for clarity, all e-docs are not the same. PDF, EPUB and HTML are quite different in most respects, and Publish Online is a particularly complex implementation of HTML. The specifics matter when trying to resolve problems with any of these. 🙂

[Brad @ Roaring Mouse]

Since some are working and others not, my first suggestion is to check that the GIFs themselves do not have looping limitations that might be at play, particularly if you are using GIFs from sources you had no part in creating. You would need a GIF editor to check this out. e.g in PS, if you open one of the "problem" ones, you can check loop parameters in the Timeline Window, or set it when exporting.

[aronfi]

Thanks for your response! Changing the looping parameters in PS helped!