Has anyone had an update from adobe regarding the pub online error?

[charlesbarclay]

Im on with the customer support chat but not getting any info. would be great if anyone could share updates if they hear anything. Mainly want to get an idea of how long this could be so that we can manage expectations. 

[charlesbarclay]

Im on with the customer support chat but not getting any info. would be great if anyone could share updates if they hear anything. Mainly want to get an idea of how long this could be so that we can manage expectations. 

By @charlesbarclay

[charlesbarclay]

"this is a known issue due to a server problem or the team is still working to resolve the issue, I request you to cooperate with us, please give us some time to work on it and please try again after 1 or 2 hours, there are chances that it will get fixed in next 2 to 3 hours, we will try to resolve the issue as soon as possible and we will update you on your registered email."

[charlesbarclay]

"To confirm - this is an issue for all the docs globally? so this will be affecting all our clients?"

"Yes, this is a global issue because of the server problem will request you to wait for a while for our latest update."

[charlesbarclay]

FYI this would make the fix expected ~ midday GMT thurs 14 nov.

[charlesbarclay]

UPDATE: we're back online. 

(10:30 am GMT 14/11/24) 

[Abhishek Rao]

Hi @charlesbarclay,

We’re glad to hear that the issue has been resolved and your links are working again. There is already a bug logged for this, and our product team is actively working to ensure it is completely resolved.

We will keep you posted with any new updates. Thank you for your patience and understanding!

Best,

Abhishek Rao