Having problems after 17.3 update

Community Beginner ,
Jun 07, 2022 Jun 07, 2022

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When I try to crop a pdf place in InDesign it won't let me do just the left or right side, it crops left, bottom and top or right, top & bottom. Like it might if I held the shift key, but I'm not.

Also, when grabbing and moving a picture it will move left or right, but not left and down. Won't let me slide it anything but in a straight line, nothing diagonally or just otherwise.

 

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correct answers 1 Correct answer

Adobe Community Professional , Jun 07, 2022 Jun 07, 2022
Check the frame fitting options...

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Community Beginner ,
Jun 07, 2022 Jun 07, 2022

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Also having problems with clipping when I export to PDF via the presets that have worked for years.

Screen Shot 2022-06-07 at 3.48.39 PM.png

Screen Shot 2022-06-07 at 3.48.22 PM.png

  

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Adobe Community Professional ,
Jun 07, 2022 Jun 07, 2022

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Could you have Auto-Fit selected on the Control panel for the PDF file? That would scale the PDF proportionally (like you were holding down Cmd+Shift or Ctrl+Shift).

 

Screen Shot 2022-06-07 at 5.32.40 PM.png

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Adobe Community Professional ,
Jun 07, 2022 Jun 07, 2022

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Check the frame fitting options...

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Community Beginner ,
Jun 07, 2022 Jun 07, 2022

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It’s set to None.

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Community Beginner ,
Jun 07, 2022 Jun 07, 2022

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It's set to none.

Screen Shot 2022-06-07 at 4.38.25 PM.png

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Adobe Community Professional ,
Jun 07, 2022 Jun 07, 2022

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Let's continue to work on the first question—try rebooting the computer and only launch InDesign. Can you crop normally now?

 

~Barb

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Community Beginner ,
Jun 07, 2022 Jun 07, 2022

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I remoted in to work and did that. Seems to work. Will try in the morning when I get in. If it's still a problem then it must be something with my computer, because I already swapped keyboards and it still did it today before I left.

Thanks for your help, hopefully it all works when I'm on site.

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Community Beginner ,
Jun 08, 2022 Jun 08, 2022

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Yep, it works this morning. Can't beleive I didn't think to reboot the computer. Thanks!!!

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Adobe Community Professional ,
Jun 08, 2022 Jun 08, 2022

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You are very welcome, @InstituteBob13. It's just a good practice to restart computers on a regular basis. 

 

~Barb

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