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Thank you Barb,
I was just saving them to my documents folder on my PC and now they are all gone. Only files visible are the jpegs and PDFs that I made of them.
If I open Indesign - I can open the last 10 files that are still visible on the opening page and also (open recent files – same ones I think) but if I then save as to the same place or another folder - I get an error message that says it already exists – but they are not there when I look with 'File Explorer' - I believe it is saving them as a PDF even though I have selected Indesign document.
In the snip above you can see the ghosts of where they were in Race 1 & 2 (but they are not there) but completely missing for race 3 & 4. (I think that is because I have 'saved as' Indesign document but it has actually replaced those files with a PDF!!?
Can you help? Or should I just reinsatll 2019 & 2020 - If so how do I do that within my subscription?
Thank you for your reply Catherine
I have done a computer search but can only find the pdfs and jpegs.
Thanks for your help,
Catherine
I tried to save the document as a CS4 but all that happened was the black white page below.... The PDF was the product of saving as a 2021 Indesign document.....I am able to save jpegs ...
Hi @Barkalabird:
You can reinstall 2020 with the CC Desktop app. Click the ... menu and choose Other Versions. 15.1.4 will be available.
Back to the original issue, it looks like you are on Windows from the screen shots? I wonder if Windows is showing the PDF icon when it should be showing the InDesign icon. That does happen occasionally and of course it is very confusing. I would start by disabling the Windows default to hide file extensions for known file types. See if the "Race3 She's our empress" has a .pdf extension or .indd.
~Barb
Thank you Barb.
I reinstalled 2020 and actually got 1 .indd icon back but that was the file I saved as a CS4 to see what would happen. So I checked the 'file name extenson box and now I can see which files are .indd and which are actually .pdf.
I can click on the.idml in 'file explorer' and it does open in Indesign. However the pdf icons with the .indd extension will not open from 'file explorer' but will open in InDesign from the Indesign menu.
I tried to re 'save as as a Indesign 2021 document but still got the pdf with .indd extension. I guess it still works but it makes it a bit complicated. Can you suggest a further fix. I couldn't find a 2019 version to reinstall (but really I shouldn't need either 2020 0r 2019 should I?)
Thank you for your help,
Kind Regards,
Catherine
Hello Barb,
I completely uninstalled and then reinstalled. Checked both the uninstall earlier editions and the don't keep the preferences. Same result. I can use indesign and basically do what I want but doesn't look like it should. Also when I export as a .pdf that file would open, but now I have to go looking for it to open it which is less convienient - that might be a preference that I have to check somewhere but I'm not sure where as it just used to happen)
Appreciate you help,
Kind Regards,
Catherine Piggott
Eureka! You have done it!!
One last thing though: Previously when I exported as a .pdf - the file would open immediately but now it just files it away so I have to go looking for it. Is there a preference somewhere that I have to check to make this happen again?
Thank you so much for your help!
Kind Regards,
Catherine
Hi @Barkalabird:
So the file association fixed the issue? I'm so glad you are back on track.
As for the second question, enable View PDF after exporting.
~Barb
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