Image problem

[charlesk97504850]

Not a huge deal and its fixed by relinking. But, I have never had problems with images and now its occuring on two different jobs and two different computers (I think, lol). Images are jpeg. Keeps recurring even though I am relinking each time it happens which is pretty much every day. Image size is approximately same size of box, so there is very little sizing. Using Command-D to insert image. Wondering if maybe has something to do with me transferring the files between the two computers on a flash drive. I transfer the entire job folder so thinking it shouldn't be a problem with location names. One computer is iMac circa 2017 (Ventura OS) and the other a late model Mini with Sequoia so maybe thats the source of the issue. 

[Eugene Tyson]

Looking at the screenshot, it seems like the JPEG preview may be corrupted, which can cause InDesign to have trouble interpreting the file.

Can I ask how the image was originally created or saved? Sometimes files exported from certain apps or devices don’t play nicely with InDesign.

As a test, try opening the image in Photoshop (or another editor) and resaving it as a new JPEG, then relink to that version in InDesign. If the problem goes away, that would confirm it was an issue with how the original file was saved.

[charlesk97504850]

I don't know as they were provided by others. They are FPO so probably replacement will be higher quality.

[Eugene Tyson]

Not all JPEGs are created equal. While they all share the .jpeg or .jpg file extension, the way they're encoded can vary significantly. Some software, especially third-party programs or those optimised for web use, might save JPEGs with a specific compression or encoding that InDesign's preview engine doesn't recognise. InDesign is very particular about the file formats and encodings it supports, and if a file deviates from that standard, it may not be able to generate a proper preview.

The file itself isn't actually corrupted; it's just that InDesign's preview engine can't interpret the data correctly. The high-resolution image data for printing is still there, but the low-resolution preview file is what's failing.

How to Fix It
To fix the issue, you should resave the JPEGs in a more universally compliant format. The best way to do this is to open the files in a professional image editing program like Adobe Photoshop and then save them again. This process re-encodes the image data in a way that is fully compatible with InDesign's standards.

A good workflow would be:

Open the problematic JPEG in Photoshop.

Go to File > Save As... or File > Export > Save for Web (Legacy).

Choose JPEG as the format.

Ensure the settings are standard (e.g., progressive scan, standard compression).

Save the new file with a different name to distinguish it from the original.

Place the newly saved JPEG into your InDesign document.

This simple act of resaving and re-encoding the file will almost always resolve the preview issue.

Personally - I'd resave as TIF or PSD if possible - as resaving as JPEG does technically lose data as it's a lossy format

[Brad @ Roaring Mouse]

If your images are stored anywhere else than your local drive, this is indicative of the "Full Disk Access" issue. Check your Mac's System Preferences > Security & Privacy > Full Disk Access, and make sure all your Adobe apps are listed there.

[leo.r]

I wonder if it's the same issue:

https://community.adobe.com/t5/indesign-discussions/windows-and-mac-grey-lines-and-discoloration-app...