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Import failed, Indesign, file is jpeg and this is normally not a problem

New Here ,
May 04, 2022 May 04, 2022

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Hi all 👋
This strange problem accured yesterday. I'm working on a folder and wanted to import some images. I press Apple D like I always do. Message was Import failed! 
I'm use to working in Indesign and know what files are to import, jpg, png etc. 
Can anyone recognize this prolem or help me please ❤️

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How to , Import and export

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correct answers 1 Correct answer

New Here , May 12, 2022 May 12, 2022

Thank you for commenting on this.
The day after the issue appeared suddenly everything was back to normal again. ut I chatted with both Dropbox and Adobe about the issue.
BR Jan 

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Community Expert ,
May 04, 2022 May 04, 2022

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Hi Jan,

are you able to open the image you wanted to place with PhotoShop?

And if yes, can you save it again? Does this make a difference?

 

Regards,
Uwe Laubender

( ACP )

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Community Expert ,
May 04, 2022 May 04, 2022

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Is the image on DropBox?

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New Here ,
May 12, 2022 May 12, 2022

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Thank you for commenting on this.
The day after the issue appeared suddenly everything was back to normal again. ut I chatted with both Dropbox and Adobe about the issue.
BR Jan 

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