Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

.indd file corrupt and crashes InDesign when opened

New Here ,
Mar 15, 2024 Mar 15, 2024

I have an assignment that I've been working on for months in InDesign.

 

I had a Windows update last night and now my .indd file is corrupt.

 

When I open the file it crashes InDesign, I have sent an email to InDesign support, I got an automatic return email saying the person assigned my ticket is on leave until April 2024 which won't work for me because my assignment is due tomorrow.

 

I've tried everything at my disposal to try convert the .indd to .idml.

  • BlindOpen javascript - this just crashes the InDesign window
  • Reverting the windows update - no change
  • Reverting the InDesign version - no change
  • Tried on another PC to open the InDesign file - no change
  • Tried opening a copy of my .indd - No change

 

Just remeber I cannot open the file without InDesign crashing so I cannot save the file to CC or export it as a .idml.

 

I'm also not paying for a non-adobe product to make the conversion just in case it doesn't work and also its very expensive.

TOPICS
Bug
526
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 15, 2024 Mar 15, 2024

Try to retrieve a backup of your file. If you don't run your own backup then, as far as I understand, Windows has its own backup facility that's always on. I'm not a Windows user but I know it was discussed here.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 15, 2024 Mar 15, 2024

Indeed - usually if you right click in the folder where the file is and go to Properties - you should see a tab called Previous Versions

 

EugeneTyson_0-1710567654814.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 16, 2024 Mar 16, 2024

Hi thanks for the advice had a look at the pervious versions and there are none listed for my .indd file

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 16, 2024 Mar 16, 2024

Can you attach your InDesign file here or you can send it by private message.

 

Not guaranteeing anything 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 26, 2024 Apr 26, 2024
LATEST

Avez-vous réussi à résoudre le problème car j'ai un problème similaire avec un document...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines