Indd File Error in Acrobat

[rassi33894461a994]

I exported two pdfs from indesign and it looked good, no errors or warnings. I opened it in microsoft edge and it looked good to.

I opened it in Adobe Acrobat and I got an error warning box: an error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem.

The preview on acrobat, though, still looked good.

The issue was that when I printed it (professionally) on one pdf a bunch of right side pages were completely blank and white and the other pdf only 4 pages of 16 printed.

I really need this file, any assistance will be really appreciated.

[Eugene Tyson]

Microsoft Edge is what's called a third-party PDF reader and doesn't comply with all PDF aspects, it's just a reader.

Only Acrobat is a true PDF viewer and the only reliable PDF viewer. 

For professional printing did they not  contact to you tell you of any warnings or an error in your PDF? Did you get a proof or did they email you a sample of the RIPed file? 

I've no idea what happened or what the error is - I've never seen that warning before. 

Hard to diagnose the exact issue without seeing the InDesign files and the bad PDFs. 

[rassi33894461a994]

Thanks so much for your response.

I recieved proofs from the printing place and that's where the pages were blank.

They were the ones who told me about the error in acrobat, and when I opened it in acrobat I got the same error.

We decided to go ahead with the proofs anyways because it looked fine on acrobat once I pressed OK to the error box.

Do you have any suggestions?

[Eugene Tyson · Accepted solution]

Hard to know what's wrong.

Try exporting half the amount of pages and see if the error occurs in Acrobat.

If it doesn't try the other half.

Whatever half it fails on it is likely where the error is. 

It may be on both sides, so if you get an error keep dividing and conquer the pages until to hit the problematic issues. 

You can share the file(s) here publicaly or by DM if you wish to stay private and we can take a look.

[rassi33894461a994]

Thanks for that idea!

I was able to find the page on each pdf that caused the issue.

To fix the issue, I ended up placing that page as a high resolution jpeg.

[Eugene Tyson]

Glad you found the pages - saving to hi-res jpegs is an unorthodox idea, but if it worked for you then great. 

Having found the pages I would have liked to find the culprit on the page(s) and fixed/replaced them.

Glad you got it sorted.