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InDesign 16.2.1 giving error on all documents!!

Christopher Boscia
New Here ,
Jun 26, 2021 Jun 26, 2021

Hi, is anyone else having an issue like this? I am using InDesign 16.2.1, and am running Mac OSX Catalina 10.15.7. Every time I open a file it looks like the attached screen shot. I cannot open any of my files.

 

HELP!

 

Screen Shot 2021-06-26 at 11.38.51 AM.png

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Bug , Performance
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Christopher Boscia
New Here ,
Jun 26, 2021 Jun 26, 2021

I have tried restarting, and that did not cure it. I also tried dragging the file onto the app icon, and the same thing happens.

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Diane Burns
Advisor ,
Jun 26, 2021 Jun 26, 2021
LATEST
In Response To Christopher Boscia

Some other standard troubleshooting/things to try:

- delete InDesign preferences https://creativepro.com/rebuilding-indesign-preferences/

- Turn off application frame Window menu > Application frame

- Turn off GPU Preferences > GPU performance

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