Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

InDesign 19.5 Hangs at Startup on MacOS Sonoma 14.5

Participant ,
Jul 29, 2024 Jul 29, 2024

All of a sudden, my Adobe InDesign hangs on App startup. I had been running InDesign fine on my Mac M2 Max Studio for months now, and today, it decided that it's had enough. I am on Mac OS Sonoma 14.5 (latest version).

I've tried the following today, but after launching InDesign, It repeatedly hangs at "starting up panels." 

-- Removed the App preferences by Cmnd-Opt-Control-Shift launching

-- Deleted existing InDesign app using the CC app

-- Ran Cocktail 17.5 to run all the latest clean cache scripts

-- Reinstalled the latest version of InDesign (19.5.0.84) from the CC App

Still no joy. HELP!

 

<Title renamed by moderator>

 

 

TOPICS
Bug , Performance
4.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 06, 2024 Aug 06, 2024

Thanks Robert! I understand now, but the problem is I'm unable to get InDesign to open at all in order to get to that setting. (also, I'm on MacOS). I'm about to go through some of the troubleshooting steps listed on that second link you sent and see if that provides any solution before removing CC altogether.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines