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InDesign 2021 getting stuck at 'Creating PDF' when packaging files

Community Beginner ,
Apr 20, 2021 Apr 20, 2021

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Hi! 
Is anyone else experiencing this? I am trying to package print files. Everything runs smoothly until it get to the 'Creating pdf' stage in the process. InDesign is all up to date. Please help!!!

TOPICS
Bug, Feature request, Import and export, Performance, Scripting

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Adobe Employee ,
Apr 20, 2021 Apr 20, 2021

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Hi,

Can you please provide InDesign version and platform in use. This will help debug issue at the earliest.

Regards

Pooja Rathi  

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Community Beginner ,
Apr 20, 2021 Apr 20, 2021

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Hi InDesign 2021 16.1, MacOS Big Sur 11.2.3 thanks for the help

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Adobe Community Professional ,
Apr 20, 2021 Apr 20, 2021

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Hi,

 

Can you try this with a very simple indesign file, and make sure that it can process the document the whole way through? This will guide us as to whether the problem is with the application or the document.

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Community Beginner ,
Apr 20, 2021 Apr 20, 2021

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hi. Ok packaging works on very simple ID file.
• Is it a network problem maybe?

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Community Beginner ,
Apr 20, 2021 Apr 20, 2021

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Hi again I have moved all my files and links to the desktop to avoid any network lag, but still the same issue...

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Adobe Community Professional ,
Apr 20, 2021 Apr 20, 2021

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HI,

 

Are you able to simplify your document by removing pages/graphics ?

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Community Beginner ,
Apr 20, 2021 Apr 20, 2021

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Hi again 😉 thank you for the help.
So the linked files are hires files for point of sale print. This might be the issue. I can't make them smaller/ simpler because they are for the printer.  I managed to by-pass the issue but just skipping the pdf step.  I've never had this problem before which is a it concerning.

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