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I have been updating a book and it's time to add index items for new material. I can create new topics but when trying to add a reference to any topic, whether new or old, InDesign crashes.
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Try deleting InDesign's preferences: exit InDesign, then restart it holding down Alt+Shift+Ctrl (or its Mac equivalent). If that doesn't help, delete InDesign's cashes: exit InDesign, go to
C:\Users\[User]\AppData\Local\Adobe\InDesign\Version 19.0\en_GB\Caches
(that's for ID2024 on Windows) and delete all the files there. If that makes you nervous, zip'em all up before deleting them. Then restart InDesign.
Let's see whether either of the above fixes the problem.
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Thanks for the suggestions. I have tried the first suggestion once, but with it still crashing. I restarted my Mac this morning, tried the preferences deleting again, still crashes.
In looking for the comparable MacOS file to the Windows file, I found this here (https://helpx.adobe.com/indesign/kb/indesign-preferences-support-file-locations.html😞
Local Cached Data Folder (Windows10):
I have searched for the InDesign caches without luck.
Other suggestions welcome!
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Looks like your document got corrupted - try IDMLing - export as IDML, open this IDML file and save with A NEW NAME - do not overwrite your original INDD file.
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Tried exporting as IDML and InDesign crashes.
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Tried exporting as IDML and InDesign crashes.
By @AdeleY
Do you have access to a 2nd machine?
Or can you share your document? Can be on priv of course.
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You could try few more things:
1) Copy your text to a new document - try adding references.
2) split your text in half - check which half crashes - keep dividing bad half.