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InDesign CC Crashes Automatically When Opening a Specific File

New Here ,
Oct 07, 2024 Oct 07, 2024

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Indesign CC closes automatically when i open an indesign file . This does not happen with all the indesign files but with only 1 file which i worked recently and i donot have another copy of it .Pleaase HELP !!!! 

 

 

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Community Expert ,
Oct 08, 2024 Oct 08, 2024

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Make a copy of it and save it as an IDML document, then reopen it as an IDML document, that will clear out all the crud that builds up and that can cause document corruption. Let us know if that works or not.

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New Here ,
Oct 08, 2024 Oct 08, 2024

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I am sorry to say.. it dint help.. 

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Community Expert ,
Oct 08, 2024 Oct 08, 2024

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OK, the next thing to try is the divide and rule method.

Divide the document in two, open each half in turn, if one half opens correctly and the other half doesn't, divide the "bad half" in half again and continue to repeat the procedure. Hopefully you'll isolate the issue that's causing the corruption.

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New Here ,
Oct 08, 2024 Oct 08, 2024

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Sir can you please guide me how can i divide the document into two without opening in indesign

 

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Community Expert ,
Oct 08, 2024 Oct 08, 2024

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also, what versions of InDesign and the operating system?

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New Here ,
Oct 08, 2024 Oct 08, 2024

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I am using Indesign CC , windows 11

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Community Expert ,
Oct 08, 2024 Oct 08, 2024

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quote

I am using Indesign CC 


By @indrakeerthi

 

and what's the exact InDesign version?

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New Here ,
Oct 08, 2024 Oct 08, 2024

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Indesign 2024

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Community Expert ,
Oct 08, 2024 Oct 08, 2024

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New Here ,
Oct 09, 2024 Oct 09, 2024

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Thank you for your guidancem, but this dint work either.. as soon as i run the script and select the damaged file indesign closes automatically.. i feel helpless !!

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Community Expert ,
Oct 09, 2024 Oct 09, 2024

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Please share the file by attaching it here - or if you think it's confidential you can send it by PM 

Hard to know what's going on - maybe it can be salvaged. 

 

There's also an email address at the bottom of the help documentation if you are more comfortable with that

https://helpx.adobe.com/indesign/kb/troubleshoot-file-issues.html

 

 

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