Indesign CC June 2015 update is seriously slow - HELP!

Report · Jun 25, 2015

Updated Indesign last week, and it's really really slow.

Lots of lagging - very sluggish in moving things around, menus slow to respond etc. Very frustrating.

Colleague has the same issue both at work and on personal Mac.

Using Mac fully spec'd up to meet requirements.

Help!

Report · Dec 07, 2015

People shouldn't mistake the lack of comments as an indication of a fix. It's more likely exasperation.

Report · Dec 07, 2015

good point

Report · Dec 10, 2015

Whatever the update for Adobe CC 2015 was for Dec 2015 seemed to improve it significantly. Finally.

Report · Dec 11, 2015

yeah it did help. Still sluggish but a its at least workable now.

Report · Dec 11, 2015

I agree, still sluggish.

Report · Dec 04, 2015

I have been following all these posts. We have five Adobe Indesign users who all experience the same problem with Indesign CC 2015. It takes each of over two minutes for us to load an Indesign 2015 CC file. The problem was driving us crazy as we had never experienced this problem before with Indesign 2014 CC. We are using gigabyte networked connections and highly specd computers with more than enough grunt to run 2015.

From following the posts above, I decided to reload Indesign 2014 CC on all machines and back save the Indesign 2015 files so they all could be reloaded into CC 2014. Since doing that we can now open the same files in under 20 seconds. We have our productivity restored now.

We will not be reload Indesign 2015 CC until there is clear notification that the bug fixes have been done.

Report · Dec 07, 2015

working locally on desktop, 32G of RAM, most current OS and InDesign updates is basic common sense, but InDesign CC 2015 is unreasonably slow.

rickhino

Report · Dec 09, 2015

When you say "locally" do you mean no internet connection at all (wired or WiFi)? I have a classroom with 26 machines and they all hit the slows last week (finals week!) at the same time, crashing, hanging, and dragging. My No. 1 suspect is Creative Cloud (files, library, etc), but I have no good way of shutting down the college's network, or even individual machines, to test this during finals. Besides, it would throw out the baby with the bath.

Report · Dec 09, 2015

Locally meant on my computer desktop, not over a server

Report · Dec 10, 2015

as an update to my slowness…I just recently updated to the 2015.2 Release, Build 11.2.0.99 and I will say that virtually all of my issues are gone. It now launches within a reasonably quick time frame and none of the lag is present any more.

Report · Dec 14, 2015

Anyone who has a Mac and experience a problem should try following:

Shut down computer
Hold command+r
Mac starts with repair partition
Run disk utility, repair permissions and repair volume (if always remains some kind of warning I would strongly recommend to make a hardware test from an certified Apple technician, might be a serious hardware problem which will cause data loss.
Reinstall OS (it will repair important files in the OS without loss of data)
Restart computer.

If the disk is corrupted it might cause real huge problems and you will not even think that not the program but your hardware is causing your problems.

Report · Dec 14, 2015

IMO this should not be done if you are only experiencing issues with the adobe suite but no other native or third party apps. People's time is valuable, wouldn't it be unlikely to be an OS or hardware issue if indesign is the only thing playing up?

Report · Dec 14, 2015

I had those problems only with Adobe programs here and it solved it in the short cut, in the long term I had to exchange the disk as it was becoming old. I don't know why, but Bridge and InDesign became terrible slow, other not. The file structure of the OS was damaged.

But anyway it is a good idea from time to time reinstall the OS because nothing is lost but you get a clean system and it is worthy anyway, even if your computer makes no visible problems you will experience a faster computer, more save than many expenisve repair proggrams.

Report · Dec 15, 2015

[unnecessary personal attack deleted by moderator]. What you're telling folks is that Adobe went so far into the computer's system files that they fried the whole computer. While this may be true, as it seems obvious that whoever designed the cloud features in CC2015 seems to care more about making his/her bosses happy than making Adobe's customers happy, it would have to be one of the worst programming gaffes by a major player ever. Please do not follow this guy's advice without written notice from Adobe.

Report · Dec 15, 2015

I am telling you, that you should check your computer. High graphic software need speedier computer than other programs and if anything should be repaired you will experience problems here earlier than in any other software. My advice is ONE recommendation where it COULD be, not that it has to be that problem. There are 100s of answers with a lot of different problems causing a slow down. If it is not the solution for your problem it will be the solution for someone else problem. BTW why are you so sure that your OS needs not to be cleaned up? Did you make a test? If not, you should do it regularly as problems cumulate in any computer.

Report · Dec 15, 2015

I agree that there are no hardware problems, and this drastic measure should definitely be avoided.

I am following this thread to get a notice when Adobe finally does a patch or upgrade that will solve the application's problem of excessive lag time. That is obviously what is going to happen based on these posts & my own past experience.

Report · Dec 15, 2015

Yes. My Mac is not where the problem lies.

I did try Preferences Draw: Immediate rather than the default delayed. Time will tell if that works.

Before that, I worked on a 10-page mostly text doc, with 4 small images. The longer I transcribed the text, the longer the lag time became. By page 10, I would have to wait a couple of minutes for the software to catch up with my typing corrections. And my typing speed is average. I tried Force Quitting and re-opening but that didn't work.

There was another post, how to load in an earlier version of InDesign. Can go back to CC 2014 or CS6. I'm now loading CC2014, to have as back up if tomorrow's 60-page doc gets hung up.

Report · Dec 15, 2015

Did you turn on live preflight?

Do you have multicolumn layout with a lot of span columns and balanced columns?

How many fonts are installed?

Do you have a font management system? Which one and which version? This could slow down anything. Specially it the software is installing a plug in into InDesign.

Report · Dec 16, 2015

Do you have multicolumn layout with a lot of span columns and balanced columns?

Can a page layout effect the speed? I did notice that there were only a few pages where the process slowed down considerably. This was in a section with 6 columns. They were not spanned or balanced, but the format was different.

Report · Dec 16, 2015

gamu_mac schrieb:

Do you have multicolumn layout with a lot of span columns and balanced columns?

Can a page layout effect the speed? I did notice that there were only a few pages where the process slowed down considerably. This was in a section with 6 columns. They were not spanned or balanced, but the format was different.

Of course, layout has ha huge influence on the speed of InDesign. What else should have so much? The text engine, the composer with dictionaries and hyphenation and footnotes forces the program to recalculate with any input you make, with any image where text wrap is applied. The longer the story the less responsive the program will be. InDesign became more effective with CC versions than it was with CS6 or with CS5.

Report · Dec 16, 2015

These pages slow down, but there isn't anything complex about them... just 3 columns with about 3-4 tabs. They did come from a previous/older file. Could those pages be corrupted? How can I tell and how can I solve that? Thank you in advance.

Report · Dec 15, 2015

gamu_mac schrieb:

I agree that there are no hardware problems, and this drastic measure should definitely be avoided.

I am following this thread to get a notice when Adobe finally does a patch or upgrade that will solve the application's problem of excessive lag time. That is obviously what is going to happen based on these posts & my own past experience.

It is not drastic, not even a lot of work as you have nothing to do than to enter your administrator password. You might think it is complicated and a lot of work if you have never done it. Reinstalling the OS takes 1 hour on any Mac and makes sure, that the OS is fine and has not even 1 disadvantage except that System preferences are like on a new OS. Contrary to previous times, you are not overwriting any applications or documents, you will loose nothing. Not only hardware problems cause a messed system library which can cause a slow down. Unless you have tried it once you should not rant at all.

If a Mac becomes slow, it could be on a good computer hardware: 1. Too many fonts are installed, 2. Damaged Fonts, 3. Not updated Font Managing software, 4. Messed Library files, 5. Huge Cache files, 6. Lost temporary files (which are invisible) which have not been deleted, 7. Slow internet connections

Report · Dec 16, 2015

Agreed, once you've done it a few times, reinstalling the system is no biggie and it really speeds up your mac overall.

My experience with this debacle is that whatever Adobe has done with their sync and cloud services, it has a rare (relatively speaking) chance of nerfing the system (adobe or apple) and making the software unusable. I say rare because there are only a half dozen big threads about this and Adobe hasn't put out a specific fix.

So, I tried many things and it took an update to 10.11 for the machine to come back to normal. I had tried going back to 2014, up to 2015, back down again, disabled cloud, disabled sync and all sorts of other things but nothing worked. The 10.11 update wiped the slate clean and I'm back in action.

Save yourselves the heartache and just re-install the system and see how you go. Adobe is NOT going to actively research this, just as they've dragged their heels on download speeds.

Report · Dec 14, 2015

Mine is ridiculously slow as well. 5k Mac.

On my windows machine it runs incredibly quick.

Report · Dec 17, 2015

So its seems (for me atleast) the the CCLibrary isn't the problem. I followed the steps to remove the CCLibrary folder from the Adobe Creative Cloud folder inside Utilities. This folder has not regenerated, and CCLibraries no longer appears in my Activity Monitor. So this leads me to believe that it is the "Adobe Desktop Service" causing the problem. I still have to shut down all Adobe programs about every 3 hours and kill "Adobe Desktop Service".

Has anyone else noticed/experienced this?