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InDesign CC2018 Crashes on Launch

Community Beginner ,
Dec 04, 2017 Dec 04, 2017

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As InDesign CC2018 (Windows) begins to launch, it crashes. Restarted my computer three times. No luck. I would appreciate any insight on how to fix this. Thanks!

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correct answers 1 Correct answer

Community Beginner , Dec 05, 2017 Dec 05, 2017

All - I just uninstalled and reinstalled the InDesign app and it works fine now. Case closed!

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Adobe Employee ,
Dec 04, 2017 Dec 04, 2017

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Moving to InDesign​

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Community Expert ,
Dec 04, 2017 Dec 04, 2017

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What operating system are you on? Have updated 13.0.1?

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Community Beginner ,
Dec 04, 2017 Dec 04, 2017

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Windows 7. My employer hasn't updated Windows in quite awhile. All my other cloud apps open fine.

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Community Expert ,
Dec 04, 2017 Dec 04, 2017

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Did you update to 13.0.1?

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Community Beginner ,
Dec 04, 2017 Dec 04, 2017

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I don't know how to tell that. However, I just updated all my apps in the Cloud app and it still doesn't work.

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Community Expert ,
Dec 04, 2017 Dec 04, 2017

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It happened with me, but when i updated the system to macOs Sierra 10.12 it has been solved.

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Community Beginner ,
Dec 05, 2017 Dec 05, 2017

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All - I just uninstalled and reinstalled the InDesign app and it works fine now. Case closed!

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