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indesign crash on 18% (export pdf)

Explorer ,
Nov 16, 2016 Nov 16, 2016

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hello...

i've got crashing problems when i use a profile of a newspaper of printer...i export a document and every time on 18% i have a crash.

When i export a pdf by the standard settings, there is no problem.

The work-around now, is making a pdf with the standard settings..import this pdf in a document with the same measurements and the export the document with the right profile. Which is working, but is 2x work.

these profiles ( newspaper ISONP_1a-GCR.icc /  SC folder.icc ) have been used for the 5 last years without problems

I'm working on a iMac 27" 10.12 sierra with the creative cloud

Does anybody have a suggestion?

grt marcel

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Community Expert ,
Nov 16, 2016 Nov 16, 2016

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Files do get corrupted. You could get a copy of the profile from another computer or another source to see if has become corrupted.

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Explorer ,
Nov 17, 2016 Nov 17, 2016

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steve, i have a copy of it..but i think it's something else...not all the files have problems with.

But i have the idea the last time, i'm getting more crashes.

i can overwrite the profile...

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Explorer ,
Nov 16, 2016 Nov 16, 2016

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You could try and convert to profile needed in Acrobat, see if that works

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Explorer ,
Nov 17, 2016 Nov 17, 2016

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skiddydoodah

how do you mean?

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Adobe Employee ,
Nov 16, 2016 Nov 16, 2016

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Hi Marcel,

Can you please provide more information:

InDesign Version

Is it file specific or is reproducible with every InDesign Document? Can you please share some sample files at santalwa@adobe.com?

Regards

Sanyam Talwar

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Explorer ,
Nov 17, 2016 Nov 17, 2016

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indesign CC 2015.4 / build 11.4.1.102

but i think that i get the most problems with transparencies..

this is the zip file

WeTransfer

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Adobe Employee ,
Nov 24, 2016 Nov 24, 2016

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Hi,

I have tried exporting the attached file using CC2015.4.1.102 and the export is available at Adobe Creative Cloud.

Regards

Sanyam Talwar

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Mentor ,
Nov 17, 2016 Nov 17, 2016

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1. Re: Indesign crashs during saving 

2. Closure of Indesign when I try to export a file

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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Engaged ,
Nov 25, 2016 Nov 25, 2016

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Could be something that's linked in the Indesign file that's corrupt - when it gets to that image/art/whatever at 18% of the export it crashes.

Try turning off background export and watch the progress bar when saving the pdf - this should show you what page it crashes on then you can have a look to see if there are any corrupt objects/images on that page.

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Community Expert ,
Nov 25, 2016 Nov 25, 2016

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Hi

Hope you have this solved by now! But just in case you don't - I wrote a troubleshooting guide in the FAQ for this issue.

Re: File Crashing on Output - printing/PDF/other

Let me know if it's helpful!

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