Indesign crashes when adding alt text in Object Export Options

[Melissa28342575hwnn]

I've had this problem for months and keep hoping that an Indesign update will fix the bug, but with no luck. Whenever I use the Object Export Options tool to add alt text to my images for creating an accessible PDF, the app crashes. Sometimes it works if I just add text to one image at a time and close the dialog inbetween, but if I try to move from image to image, it always crashes. It's so frustrating! Anyone else have this issue?

I'm on Mac Ventura 13.0.1 and Indesign v18.4.

[Eugene Tyson]

Without more specific info I can only offer the basic steps for fixing 

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

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Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Melissa28342575hwnn]

What more specific info would be helpful?

I know the document-specific solution won't work because it's not a document-specific problem. This happens with all of my documents.

I tried resetting the preferences. At first I thought it had worked because I was able to put in Alt text, but then it crashed after four images.

I've already tried reinstalling in the past.

😞

[Eugene Tyson]

Can you share a sample document and step-by-step methodology to repeat the process? 

[Melissa28342575hwnn]

Here's an example of one of my newsletters that I have to make accessible. Here's what I did:

1. Clicked “Object > Object Export Options”

2. Clicked on the big photo across the top.

3. In the Alt Text tab, chose “Custom” from the drop down menu

4. Typed alt text.

5. With the Object Export Options dialog box still open, clicked another photo.

6. Indesign crashes.