InDesign Crashes When Adding Long Hyperlinks

[Mark274458844wq2]

I use hyperlinks in a document to access specific pages on external websites.

Workflow:

• Type the text on which the hyperlink will be applied
• select the text
• Right-click, Hyperlinks, New Hyperlink
• Paste URL, Press Enter

This works without issue until I have hyperlink that is a bit longer. When I press enter after pasting the URL, InDesign crashes. Every time. So I have been able to isolate longer links as the issue. In these situations, I can often find an alternate URL to use instead. In some situations, there is no alternate URL.

Is there a workaround that will enable me to use a longer URL in a hyperlink? Or perhaps a patch, script or plugin?

<Title renamed by MOD>

[Robert at ID-Tasker]

Can you share an example of the URL that is crashing your InDesign? 

Any chance you could use some URL shorting service? 

[Mark274458844wq2]

Sure:

https://app01.jaggaer.com/apps/Router/ViewSourcingEvent?AuthToken=1%3AAES2%23CL%2B883dfeV6Olj4E3z6O1...

or:

https://u2200517.ct.sendgrid.net/ls/click?upn=u001.zOeG8zEbAFNSspabcbtBA1bXeOUCweFygrw2gTPMScah7bl5O...

[Mark274458844wq2]

I've never used a URL shortening service. Are they free? If not, it is unlikely my company will pay for it. We send out the links as a courtesy.

[Robert at ID-Tasker]

No problem at my end:

https://helpdesk.tinyurl.com/faqs/do-tinyurls-expire

Not sure if it includes shorts created for free - or only tracking needs to be paid?

[Mark274458844wq2]

Really? That's disappointing. That means it's a computer issue. I always get notifications about my graphics card being incompatible with photoshop (yet it lets me use it anyway), I bet this probably related. My computer is just too old I guess. I've been trying to get it replaced, but no luck yet. Thanks for the help.

[Dave Creamer of IDEAS · Accepted solution]

Yes, the services are free. I use the URL Shortener extension to Chrome. You can pick from a number of services including tinyurl.com and bit.ly. You can also get a QR code if needed. 

[Mark274458844wq2]

Thanks. I think TinyURL will work as a workaround.