InDesign Crashing

[tamarapiller]

When Launching InDesign it keeps crashing with this error message: Sorry, InDesign has encountered an error and needs to close. I have tried to delete preferences but still getting the same message.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Alexandre Becquet]

Hi, can you share a screenshot with us?
Have you yried to delete and re install indesign by the CC app?

[tamarapiller]

[kglad]

@tamarapiller 

if you uninstall, also delete preferences when given the option.

[Derek Cross]

Assuming you have the correct system specs, including plenty of RAM and spare hard disk capacity, it might be worth uninstalling InDesign via the Creative Cloud app. If it still crashes after reinstalling the application use the Adobe Cleaner Tool to uninstall InDesign https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Mike Witherell]

You might need to reset preferences or reset a little deeper. Here is some guidance.

Reset InDesign Preferences and Other Troubleshooting

[Alexandre Becquet]

Hello, can you try this ?
https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html