InDesign doesn't launch on Windows 10

[Big Yeti]

After the latest update through CC, InDesign will not start up.  The splash screen comes up and then it hangs on "Executing startup services".  I have uninstalled and reinstalled the program, and allowed the uninstall to delete preferences.  This same problem is happening on two different computers.  InDesign was working fine a week ago, when I last used it.  Please help.

Thanks,

{Renamed by MOD}

[małgorzataw38656600]

I also have problem with booting up InDesign. I started a trial version new CC and also oldest version but neither of them boot up and keeps crashing. Adobe tried to help me remotely but it still don't work.

[Srishti Bali]

Hi Małgorzata,

Thanks for reaching out. I just checked your case details. The issue seems to be resolved after updating Visual C++ (https://support.microsoft.com/en-in/help/2977003/the-latest-supported-visual-c-downloads ).

Do let us know if you still need any assistance.

Regards,

Srishti