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InDesign error - doesn't open a specific file

Explorer ,
Feb 22, 2024 Feb 22, 2024

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Hello!

 

I'm facing trouble opening a file I was designing. It worked fine until I tried to save a pdf and the program crashed for the first time. Then, when I tried to open the file, it didn't work.

 

I've tried re-starting the computer, and re-installing the program, but nothing seems to work. When I try opening other files it opens normally. I don't understand why this is happening and I really need to be able access the file.

 

Thank you!

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Community Expert ,
Feb 23, 2024 Feb 23, 2024

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What version of InDesign? What operating system? Is it just this one file? What is the error message? Is the file stored locally?

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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Next time - please add your file as an attachment - not as contents of your message. 

 

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Community Expert ,
Feb 23, 2024 Feb 23, 2024

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Do you have a backup copy?

 

For how long were you doing just SAVE - without doing SAVE AS with a new name?

 

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Adobe Employee ,
Feb 23, 2024 Feb 23, 2024

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@defaultwo0pjd4fvyt4  Sorry for the trouble. Please try the steps mentioned in this link and share the outcome.

Regards,
Vivek

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