InDesign export error message

New Here ,
Dec 28, 2019 Dec 28, 2019

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I am trying to export an InDesign file to PDF and am receiving two error messages.  First - "This document contains links to files/URL(s) that are not accessible.  Please check your network connectivity or the original source of content."  Second - Failed to Export the PDF file."  Preflight window there are no errors.  Links window are to the placed photos.  I can't find a URL or email address in the document that is not correctly associated under the hyperlinks window with the real URL or email address. I have read to export as a mark up file and have done that, but to no avail, continue to receive the error message.  Document is a two page bulletin to be emailed to a group.  Operating system is Windows 10 Pro. Creative Cloud just updated recently, automatically.

InDesign error message 1.pngInDesign error message 2.png

 

Thank you for your help,

Edith

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Import and export

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correct answers 1 Correct answer

Community Beginner , Apr 03, 2020 Apr 03, 2020

Are you on a mac or PC? It is all about the permissions on macs. Go to system preferences, security and privacy, privacy tab. Click the lock icon and login. In the full disk & access and files & folders, make sure all adobe programs are checked. If you can't do this which I couldn't at first, you will need to update your os. 

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Community Expert ,
Dec 29, 2019 Dec 29, 2019

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Links window are to the placed photos.

 

Are any of the Links CC Library assets? Have you checked that all have a Status of OK?

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New Here ,
Dec 29, 2019 Dec 29, 2019

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Links are to the placed photos located on my external hard drive.  Nothing is from CC Libraries.  All links are "Status: OK".   All hyperlinks in the document are correctly associated under the hyperlinks window with the real URL or email address. 

Thank you,

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Community Beginner ,
Dec 30, 2019 Dec 30, 2019

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I am having the same exact issue since updating to InDesign 2020.

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New Here ,
Apr 02, 2020 Apr 02, 2020

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Me, too. How do I deal with this? I can't make a PDF right now.

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Community Beginner ,
Apr 03, 2020 Apr 03, 2020

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Are you on a mac or PC? It is all about the permissions on macs. Go to system preferences, security and privacy, privacy tab. Click the lock icon and login. In the full disk & access and files & folders, make sure all adobe programs are checked. If you can't do this which I couldn't at first, you will need to update your os. 

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New Here ,
Oct 02, 2020 Oct 02, 2020

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THIS WORKS! Thank you so much!

 

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Community Beginner ,
Nov 09, 2020 Nov 09, 2020

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Worked for me too. I dread updates. Only for these forums, I would be totally lost! Thank you.

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New Here ,
Dec 02, 2020 Dec 02, 2020

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Thanks! This solved the issue for me, after I had updated my work Mac laptop to Big Sur

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New Here ,
Mar 30, 2021 Mar 30, 2021

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Thank you! Worked for me too!

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Community Beginner ,
Apr 19, 2021 Apr 19, 2021

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Thank you this worked perfectly. I recently upgraded to Big Sur and did not giver permission to access my documents folder on my hard drive.

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Community Beginner ,
Aug 21, 2021 Aug 21, 2021

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THANK YOU so much! I upgraded my system to Big Sur 20 Aug 21 and since then Indesign was struggeling. Very very slow. I deleted prefs, zapped the PRAM, installed older version to just be able to do a simple text document. 3 days later, I installed the lates verison again and found your link. thank you! Apple support could not even help me. 

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Thank you so much. It is fantastic to find solutions here in this community. This worked and I would never in a million years figuerd this out myself.

 

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New Here ,
Dec 03, 2021 Dec 03, 2021

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December 2021 and this information just fixed the issue for me, thank you!

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New Here ,
Feb 07, 2022 Feb 07, 2022

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My hero!

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New Here ,
Mar 17, 2022 Mar 17, 2022

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Saved the day. I was getting very frustrated. 

 

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New Here ,
Mar 30, 2022 Mar 30, 2022

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@khtzoo saves the day!

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New Here ,
Apr 15, 2022 Apr 15, 2022

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April 2022 and this fixed it for me!

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New Here ,
Apr 18, 2022 Apr 18, 2022

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Thank you so very much. I was about to give up completely 

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New Here ,
Jun 21, 2022 Jun 21, 2022

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Thank you so much! This fixed it for me 🙂


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New Here ,
Jun 28, 2022 Jun 28, 2022

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Thank you SO MUCH! This worked!

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New Here ,
Aug 03, 2022 Aug 03, 2022

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I had the same issue - been frying my brain!!! Thanks for solution.

 

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Adobe Employee ,
Aug 03, 2022 Aug 03, 2022

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Glad to hear its resolved @Stephen25507799igp6 Feel free to reach out if you need any further assistance.

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New Here ,
Aug 18, 2021 Aug 18, 2021

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its 2021 now and this helped me!! thank you

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Community Beginner ,
Nov 13, 2021 Nov 13, 2021

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Wow! Same here…2021 and it helped me too. Never had this happen before but this worked, thanks!

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