InDesign export error message

[Phili4]

I am trying to export an InDesign file to PDF and am receiving two error messages.  First - "This document contains links to files/URL(s) that are not accessible.  Please check your network connectivity or the original source of content."  Second - Failed to Export the PDF file."  Preflight window there are no errors.  Links window are to the placed photos.  I can't find a URL or email address in the document that is not correctly associated under the hyperlinks window with the real URL or email address. I have read to export as a mark up file and have done that, but to no avail, continue to receive the error message.  Document is a two page bulletin to be emailed to a group.  Operating system is Windows 10 Pro. Creative Cloud just updated recently, automatically.

Thank you for your help,

Edith

[rob day]

Links window are to the placed photos.

Are any of the Links CC Library assets? Have you checked that all have a Status of OK?

[Phili4]

Links are to the placed photos located on my external hard drive.  Nothing is from CC Libraries.  All links are "Status: OK".   All hyperlinks in the document are correctly associated under the hyperlinks window with the real URL or email address. 

Thank you,

[2foldstudio]

I am having the same exact issue since updating to InDesign 2020.

[misoro_sua]

Me, too. How do I deal with this? I can't make a PDF right now.

[khtzoo · Accepted solution]

Are you on a mac or PC? It is all about the permissions on macs. Go to system preferences, security and privacy, privacy tab. Click the lock icon and login. In the full disk & access and files & folders, make sure all adobe programs are checked. If you can't do this which I couldn't at first, you will need to update your os. 

[agostinocreative]

THIS WORKS! Thank you so much!

[Mi$$C]

Worked for me too. I dread updates. Only for these forums, I would be totally lost! Thank you.

[tanias72389662]

Thanks! This solved the issue for me, after I had updated my work Mac laptop to Big Sur

[default0z69d9j6vwh0]

Thank you! Worked for me too!

[jenny1010]

Thank you this worked perfectly. I recently upgraded to Big Sur and did not giver permission to access my documents folder on my hard drive.

[leandiroos]

THANK YOU so much! I upgraded my system to Big Sur 20 Aug 21 and since then Indesign was struggeling. Very very slow. I deleted prefs, zapped the PRAM, installed older version to just be able to do a simple text document. 3 days later, I installed the lates verison again and found your link. thank you! Apple support could not even help me. 

[AnitaHamremoen]

Thank you so much. It is fantastic to find solutions here in this community. This worked and I would never in a million years figuerd this out myself.

[LLM]

December 2021 and this information just fixed the issue for me, thank you!

[Iain23044146sfu9]

My hero!

[terrancej55828817]

Saved the day. I was getting very frustrated. 

[Kayleigh23826421xdr3]

@khtzoo saves the day!

[ShaniRichardson]

April 2022 and this fixed it for me!

[Victoria240934242gs2]

Thank you so very much. I was about to give up completely 

[Marcela249558667hm9]

Thank you so much! This fixed it for me 🙂

[maidaland]

Thank you SO MUCH! This worked!

[Stephen25507799igp6]

I had the same issue - been frying my brain!!! Thanks for solution.

[Rishabh_Tiwari]

Glad to hear its resolved @Stephen25507799igp6 Feel free to reach out if you need any further assistance.

[Gina26363759gllt]

What do you do if you are experiencing this same problem, but have a PC ?

[spiceryd90367200]

did you find out? I'm having the same issue!