Indesign Interactive PDF not working when exporting

[emccaleb]

I have created an interactive PDF with buttons with the show/hide buttons function. It works in preview mode but when I export it I click on the buttons and the components I have hidden do not show up, I can click on the buttons but nothing happens. I'm not sure what I'm doing wrong or where I am going wrong. 

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[BobLevine]

How are you viewing this PDF?

[Derek Cross]

This feature will not work on many devices and readers, it's best to stick to simple hyperlinks with Interactive PDFs or choose another format; FXL ePub, InDesign's Publish Online or in5.

[Bill Silbert · Accepted solution]

The interactivity should be working if you are using Acrobat 9 or later. For any other PDF viewer it probably will not be. It usually is a good idea to alert people who will be viewing your interactive PDFs that they can download the free Acrobat Reader from Adobe.com.

[emccaleb]

Okay, yes this totally worked! It was opening on the default 'preview', I tried it with acrobat reader and it works! I think I will just have to let people know to open it with that instead of their desktops default preview. Thank you!!

[Bill Silbert]

Happy to help.

[CynniDC]

Hello,

I have a similar problem. I created a menu that will be shown when pressing a button, using the show/hide function. The menu comes up the screen I can press the bookmark buttons and they jump to the according page. 

The problem I have is that the menu stays on the screen in the following next pages. Sometimes it doesn't react at all, the buttons stay in rollover state even if the mouse is not on the button or the close button disappears, I can still click on other buttons but they won't respond. I didn't have this problem previously, I only changed some colors in my pdf.

I have a button that triggers the menu with the show/hide function,

a close button that closes the menu with the show/hide function,

the menu items are hidden until triggered option is checked,

I use Adobe CC everything is up-to-date. And I open the pdf with Acrobat to test.

[Derek Cross]

These roll-overs won't work on many devices.

[CynniDC]

But it did work previously without any problems. Also, it's triggered with a click the rollover is only there for the user to let them know it's a button.

[Derek Cross]

These types of buttons won't work on mobile devices like the iPad and iPhone.

[verawammie]

All your answers never have solutions??? Why???

[BobLevine]

This discussion is four years old and saw fit to jump in and add absolutely nothing to it. It's been asked and answered and now it's locked!

[Justin Putney]

Most interactivity won't work at all in an interactive PDF. More info:

https://ajarproductions.com/blog/2018/03/26/interactive-pdf-is-dead-heres-what-you-can-create-from-i...

[Madeya Alsuwaidi]

Guys it worked for me the steps are:

1- File

2- Export

3- EPUB (Fixed layout)

4- then it's going to open in BOOKS 

I'm using Mac and InDesign 2020

[BobLevine]

And this has what to do with PDF?

[Madeya Alsuwaidi]

I used this way as an alternative because exporting as PDF was not moving the animation in the Indesign PDF file. However, when I exported the InDesign file as EPUB, everything worked perfectly fine.

[annabels5948708]

And if you're working on a PC what application will it work in?

[BobLevine]

What application will WHAT work in?

[Madeya Alsuwaidi]

I'm not sure because I used mac 🙏🏼

[bluchair]

i know this problem was resolved but i had a similar issue with interactive PDF's. the issue i found was that when exporting from InDesign using the PRESET export Interactive option, the interactivity would no longer function. however, if i use EXPORT and then in the dialog box that appears choose Interactive from the dropdown menu, the interactivity worked beautifully. only took me about 3 days and countless hrs of web searching to figure that one out. hope this helps someone.

[Derek Cross]

The only reliable interactivity in a PDF are hyperlinks to other parts of the document or to an external website.

[bluchair]

perhaps "reliable" is the operative word?... though i have had decent success with hyperlinks as well as form fields and buttons working as expected across mac and pc. just an FYI for the disheartened.   😄