indesign not closing

[WARRAN32203972jjr8]

Hi

My Indesign is not closing after using the software, only way to close is to Control, Alt and delete

Telling me the software is all up to date ?

[Laubender]

Hi @WARRAN32203972jjr8 ,

what's your exact operating system?

Are you on InDesign 2023 with version 18.5.0 ?

Are you connected to the web when the issue happens?

I've seen this when I was offline.

Regards,
Uwe Laubender
( Adobe Community Expert )

[Laubender]

What was it then?

Regards,
Uwe Laubender
( Adobe Community Expert )

[WARRAN32203972jjr8]

Hi

Windows 10

Adobe indesign 2023

Yes online

[WARRAN32203972jjr8]

Hi

Version is 185 x64

[Laubender]

So is your issue resolved now? And how exactly was it resolved?

Regards,
Uwe Laubender
( Adobe Community Expert )

[WARRAN32203972jjr8]

Hi No its is not resolved ?

[Laubender]

Well, if it is not resolved I unmarked my answer as the "Correct" one.

As for now, I only can tell, that this happened to me as well when I was offline and working with InDesign 2023 version 18.5.0. Closed a document where all the links of placed graphics pointed to a server volume on a local network. Tried to quit InDesign then, but it won't quit. I had to kill the process. All that on macOS 12.6.8.

Unfortunatelly this is all I can contribute for now.

If you are working online and this happens when all documents are closed, I have no idea what exactly is going wrong on your side.

Regards,
Uwe Laubender
( Adobe Community Expert )

[WARRAN32203972jjr8]

Ok Thank for your help, its a little frustrating as just seems to hang.

I savbe what i work on then close the document but program will not close or let me use any tags on the top ?

[justin325939556dqw]

Hi @WARRAN32203972jjr8 

You likely have an inactive/unaccessable drive pinned to your Quick Access panel that the program is trying to access. Try removing drives from Quick Access. I was having this same problem and this resolved the problem.

[Laubender]

Hi @justin325939556dqw ,

interesting observation! Thanks for that.

I'll keep an eye on the Quick Access panel next time when I'm about to go offline.

Thanks,
Uwe Laubender
( Adobe Community Expert )

[Tracy24207371nz0s]

I've had the same issue for a few weeks now.  It seems completely random when it happens.  I just had this happen when I closed a document and the actual app would not close without going to my task manager to close it there.  I opened up the same exact file again to test, closed it again, clicked the X to close the app and suddenly it closed just fine.

I am usually always connected to a server drive through work, either directly or through a VPN.  I've had the issue both ways.

Indesign Specs: 18.5 x64

[Scott26660775fl74]

This is still happening to us in 19.0. I thought that updating would fix it, but it did not.

[WARRAN32203972jjr8]

Mine now seems fine, very strange, no updates installed, made a large catalogue and the error dissapeared  !

[dhucul1960]

Its 2025 and still same problem on mac mini  m4.

[leo.r]

Its 2025 and still same problem on mac mini  m4.

By @dhucul1960

What are your exact versions of macOS and InDesign?