Indesign open and close immediately

[christopheb4094725]

After the update, a splash screen appear and disappaer one second later, within message of errors.

Can you help me ?

Config : Intel Core i9-11900 / 64 Go / Asus -Z590 Gaming Wifi / SSD 500Go

[Peter Spier]

The first thing I would try is log out of the CC Desktop app and then log in again.

[Derek Cross]

Assuming you have the correct system specs, including at least 16GB of RAM and plenty of hard disk capacity and you've tried resetting InDesign back to the factory defaults without resolving the issue, it might be worth uninstalling and reinstalling the InDesign application again.

(You can uninstall via the dropdown menu in the Creative Cloud app)

[Rishabh_Tiwari · Accepted solution]

Hi,

We're so sorry to hear about the trouble. In addition to the suggestions shared above, you can also try the steps shared here https://helpx.adobe.com/indesign/kb/crash-on-launch.html and let us know if this helps or if you need any further assistance.

Regards

Rishabh