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InDesign Publish Online suddenly not displaying images

Community Beginner ,
Nov 07, 2023 Nov 07, 2023

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Hi there,

 

I've updated one of my Publish Online documents and suddenly all the images have stopped displaying. Luckily I didn't overwrite it, so I can show  the differences.

Old version (working):
[pii removed by moderator]

 

 

Updated version (Not working):
[pii removed by moderator]

 

 

 I've packaged the files and put them here:

The updated version
[pii removed by moderator]
The Old version that used to work
[pii removed by moderator]

 

Unfortunately, even go back to my backups still creates broken images in publish online and I really can't figure out what has changed.

The images are embedded into the InDesign document.

I have tried replacing the images and they still don't work. I've tried moving it over into a fresh document and it doesn't work.

I've tried going back to the backup I kept of when it did work, but when I do a new publish online the images are suddenly broken now. 

I've tried republishing on multiple versions of InDesign and it doesn't change anything. 

 

I'm using high display performance so thats not the issue. 

Any help would be greatly appreciated, I honestly have no idea why everything has stopped working.

 

Many thanks. 

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Publish online

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Community Beginner ,
Nov 07, 2023 Nov 07, 2023

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I just posted a very similar post and I saw a third user post as well. This must be something on Adobe's end. Hopefully our posts will get the InDesign team's attention to look into the issue and resolve it for us. 

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Community Beginner ,
Nov 07, 2023 Nov 07, 2023

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Thanks for the reply. I keep updating the publish online and everytime a different image is broken, sometimes all of them are broken and sometimes its just one. Hopefully it will be resolved soon. 

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New Here ,
Nov 07, 2023 Nov 07, 2023

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I'm having the same issue as well. Definitely seems to be an issue on Adobe's end.

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Explorer ,
Nov 07, 2023 Nov 07, 2023

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I'm having the same problem right now. missing images showing up as empty white boxes. 

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Community Beginner ,
Nov 07, 2023 Nov 07, 2023

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Everyone within my organization is having the same issue. Need to get this resolved asap.

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Community Beginner ,
Nov 08, 2023 Nov 08, 2023

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Thank you didn't know about this, I have posted the problem there now.

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