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InDesign stuck loading

New Here ,
Apr 08, 2020 Apr 08, 2020

Hi Community,

 

I just installed InDesign beside Ps, Ai and Pr. Everything is running fine except Id. It is stuck right after the splash screen. I tried to install older versions but the issue stays the same.

The program is not entirely stuck so I see the circle rotating forever. I´m also able to click "new document" but nothing happens after opening the window with no content. (see attached screen shots)

 

System Specs:

Intel Core i7 2600

16GB RAM

GeForce 550ti

Windows 10 Pro

 

Thanks for helping

Marcel

 

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Bug
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correct answers 1 Correct answer

New Here , Apr 08, 2020 Apr 08, 2020

Found a workaround:

Change workspace to classsic and set Preferences > General check "Use legacy "New document" dialog box". But thats not what I´m expecting for a motherload of money. 

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New Here ,
Apr 08, 2020 Apr 08, 2020

Found a workaround:

Change workspace to classsic and set Preferences > General check "Use legacy "New document" dialog box". But thats not what I´m expecting for a motherload of money. 

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Mentor ,
Apr 08, 2020 Apr 08, 2020
LATEST

Please contact Adobe Support chat for help.

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
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