InDesign Undo history clears itself without user action

[bernd_9382]

Undo steps disappear automatically while working.
Undo history resets to ~3 entries without any undo action being triggered.

This happens reproducibly every ~10 seconds.

Preflight is disabled.

Reproducible in:
- new documents
- local files (no cloud documents)
- fresh installs
- multiple machines

Windows 11.
Photoshop is not affected.

please help : (

[Giovani-Cospefogo]

I have this issue even with my integrated video INTEL(R) HD Graphics 4600 on a Core(TM) i7-4790 CPU @ 3.60GHz 3.60 GHz with 16GB of RAM. It's a XPS8700. Used it for years with all Adobe software and never, ever, had any issues!

[Cheesusmice]

Another 16gb ram machine with the same issue. I don't think anyone with more ram has the issue... what about less? Wonder if there's anyone struggling along with 8gb, but without this issue.

[Romulo356877049oeo]

Estou com esse problema
Dell G15 RTX 3050 4G e 16GB de RAM

[Outdesing]

For the record only:
The following InDesign bugs, which have only appeared since December, are currently the most annoying:
1. History/Undo function. The problem with this is not only that only a few steps can be undone, but that it is NOT the last steps. Rather, it is a few steps from the last ten/twelve steps that Indesign apparently selects arbitrarily.
2. Hiding the text or a part of it in a text frame when editing the text within that text frame.
3. Cannot change tools via the tool palette.
4. Pages cannot be switched using the page palette.
5. Vertical shifting of the side view when copying elements.
Error 1 is a permanent error, errors 2 through 5 are sporadic errors.
However, I will NOT open a separate thread for each of these errors. It is enough if the Adobe Service Team becomes aware of it and finally fixes the bugs.

[Abhishek Rao]

Hi @Outdesing,

Thanks for taking the time to clearly outline the different issues you're seeing. For the Undo history behavior you mentioned in point 1, the product team is already aware of this and is actively working on a fix. I'll make sure to share updates here as soon as I have more information. 
Regarding point 2, where text or parts of text disappear while editing a text frame, we'll need an affected sample file to investigate further, as we haven't been able to reproduce this in-house yet. Ref: https://adobe.ly/49izI4y

For the remaining points you listed, I have't been able to reproduce the behavior described in points 3 through 5 on my end so far. To help us understand what's happening in your workflow, could you please share a short screen recording showing those issues when they occur? 

Looking forward to your update, so we can take this further.

Abhishek

[Melanie31893072k4x1]

both of these things are happening to me too! 

Melanie D

[Tom ato]

Hi Abhishek, hoping this is not considered a "nothing to do with the topic", regarding the point 2 you mentioned, please find a couple of screenshots, one that shows the problem of the paragraph disappearing text, selected (in violet) or not, the second one with the "reappeared" text after a page up/page down, or a zoom in/out.

[Outdesing]

Hi @abhishek,
thanks for your feedback. And sorry for not getting back to you sooner, I've been on vacation since January 2nd. Unfortunately, I cannot readily provide you with screen captures of the problems I described in points 2 through 5, as these problems, as I said, occur only sporadically. And because I don't know beforehand if and when a specific problem occurs, I can't record that, of course.
I'm aware that it's difficult for you to reproduce the problems that occur when you don't have the corresponding user screenshots. Nonetheless, I wish you a lot of success, and above all, quick success in eliminating the bugs.
Best regards
Outdesing

[Outdesing]

Hi @abhishek,
thanks for your feedback. And sorry for not getting back to you sooner, I've been on vacation since January 2nd. Unfortunately, I cannot readily provide you with screen captures of the problems I described in points 2 through 5, as these problems, as I said, occur only sporadically. And because I don't know beforehand if and when a specific problem occurs, I can't record that, of course.
I'm aware that it's difficult for you to reproduce the problems that occur when you don't have the corresponding user screenshots. Nonetheless, I wish you a lot of success, and above all, quick success in eliminating the bugs.
Best regards
Outdesing

[r0ssmar]

Desde hace unas semanas solo me permite hacer 2 veces Ctrl + Z no guarda el historial de lo que voy haciendo y es muy frustrante, esto entorpece en gran manera el trabajo. 

Agradeceria si me pueden ayudar a solucionar este error, estoy utilizando la version 21.0.2

[leo.r]

It's currently an ongoing issue on Windows:

https://community.adobe.com/t5/indesign-discussions/indesign-undo-history-clears-itself-without-user...

There's no known solution at this point, as far as I know. Still, make sure to update to the latest version, InDesign 21.1, just in case. 

[r0ssmar]

gracias con InDesign 21.1 se corrigio el error

[braiscalvar]

yo tengo la versión 21.1 y sigo con el mismo error 😞 además cada cierto tiempo al seleccionar algo se me pone el documento en blanco y lo estoy solucionando dandole ctrl+r para sacar las reglas y que me actualice la página pero es cansino tener que hacer eso todo el rato.

[Will30682734q2pw]

Adding my computer specs as well, sorry for the delay, hope they help narrow down the issue.

Dell Latitude 5450 laptop. Windows 11 Enterprise 23H2. Intel Core Ultra 7 165U 1.70 GHz Processor. 128 MB Intel Graphics Card. 16 GB RAM. 142 GB free storage on a 256 GB Hard Drive.

Undo/History problem was first noticed for me on Friday Decemeber 12, 2025. Was using Indesign v21.0.2. Rolled back to v20.5.1 and the issue still existed, and have updated to v21.1 and the issue still exists.

Hope this helps.

[minebea_MichaelR]

Have the same issue here.
System is:
Microsoft Windows 11 Pro
Systemmodell HP ProBook 455 15.6 inch G10 Notebook PC
Prozessor AMD Ryzen 7 7730U with Radeon Graphics, 2000 MHz, 8 Kern(e), 16 logische(r) Prozessor(en)
Systemtyp x64-basierter PC

Indesign Version is:
21.1

Please help!
Or should I deinstall and go back to version 21.0.2?

Cheers Michael

[BirgitBirgit]

Hi alle,

ich hoffe, Ihr könnt mir helfen. Ich habe einen neuen PC installiert (Win 11) und arbeite heute das 1. Mal mit der aktuellen Version von InDesign. Manchmal, wenn ich einen Textteil markiere, wird der gesamte Absatz unsichtbar, manchmal mehr, manchmal weniger Text. Er ist vorhanden, angezeigt wird eine weiße Fläche. Wenn ich zoome, erscheint der Text vollständig. Aber es ist lästig, v.a. wenn der Text verschwindet, während ich markiere; ich weiß nicht, ob ich alle Buchstaben erwischt habe und muss erst wieder rumzoomen und von vorne beginnen.

Weiß jemand, wie ich dieses blöde Problem beheben kann?

Danke und

mit besten Grüßen, Birgit

[BirgitBirgit]

Die Screenshots (tiff) können offenbar nicht angezeigt werden. Ich versuchs nochmal.

[BirgitBirgit]

Der Upload funktioniert nicht. Stellt Euch ein Dokument vor, in dem der Text durch eine weiße Fläche unterbrochen ist. Der markierte Teil ist als schwarzer Balken erkennbar. 🙂

[Laubender]

Hallo Birgit,

geht mir auch so ( Firefox auf macOS ), allerdings lassen sich die Screenshots herunterladen und dann betrachten.

Was Du aber noch machen könntest: die Screenshots inline einbinden (JPEG oder PNG, NICHT TIFF) über den Forum-Editor mit "Fotos einfügen". Also so ( nach Umspeichern über PhotoShop ) :

Gruss,
Uwe Laubender
( Adobe Community Expert )

[BirgitBirgit]

Danke! Ich bin hier immer unsicher, jpgs werden von Adobe oft nicht erlaubt, zumindest im Support. Eine schicke Software, die mehrere Dateiformate akzeptiert, wäre super. 🙂

[Laubender]

Hallo Birgit,

das scheint ein neuer, bekannter Bug von InDesign 2026 zu sein. Möglicherweise sogar Windows-spezifisch.

Was helfen könnte: GPU ein/ausschalten. Oder nur mit Überdrucken-Vorschau arbeiten. Bin auf einem Mac unterwegs, kann also den Fall nicht nachstellen. Hier im Forum wurde das Problem aber bereits mehrfach zur Sprache gebracht.

Gruss,
Uwe Laubender
( Adobe Community Expert )

[BirgitBirgit]

Hallo Uwe,

super, das war offenbar die Ursache. Ich hatte GPU ausgeschaltet (schien mir suspekt ;)), jetzt wieder aktiviert und es läuft seit einigen Minuten stabil.

Ich hatte hier gesucht, aber keine passende Diskussion gefunden, sorry.

Danke für die superflotte und passende Antwort!

LG, Birgit

[BirgitBirgit]

Upps, zu früh gefreut. Der Text zappelt wieder. Ich werde heute Abend mal hier suchen, ob ich das Problem hier an anderer Stelle beschrieben finde.

[Peter Kahrel]

What you describe is not a new problem, it's been with us for years now. You can fix the display of such text frames (or columns) by nudging the text frame -- moving it up and down a bit, making it a fraction taller then shorter again. That usually fixes the text column, though after more edits the problem may come back. It's very annoying.

[BirgitBirgit]

Annoying is a good term. This problem occurs every minute ...