Interactive Pdfs Display issues in Acrobat DC

[Graemezee1]

Hi Have Upgraded to Adobe Acrobat DC and very sad to find that many of the styling features I use in Indesign to to make interactive pdfs no longer work correctly

I have tested existing interactive pdfs that function perfectly in Acrobat XI and Adobe acrobat Reader but open the same files in Acrobat DC and Acrobat DC Reader and most of the documents i have designed and produces over last few years have been renderer useless

The Problem is a with form buttons and show and hide areas basically any transparency glow or drop shadow effect fail to display producing a pixelated mess
A design feature i have utilised a lot is a semi transparent panel which contains text and graphics which displays on rollover of a button. because of the transparency in the panel the whole panel fails to display in any meaningful way Similarly with any effects which as glows drop shadow destroy the display of the whole button.

Reverting back to a previous version Acrobat will not solve the problem as people upgrade the documents become redundant I assume i will have to design any new projects to this new reality what i will say to clients with newly delivered iBrochures or interactive pdfs i have yet to consider

It is unbelievable that Adobe would unilaterally under mind this part of indesign without at least flagging this up so content creators could design appropriately

I can only hope this is a problem with my setup only or it is one that adobe intend to fix appreciate any thoughts on the matter

[danbihn]

Rats. I hope they fix this soon. What a mess. Thx.

[Frans v.d. Geest]

Speaking of mess: have you read this also:

old files with a large number of comments no longer work properly in either Adobe Acrobat DC or or A...

[Graemezee1]

As I have mentioned before  the Problem is only with  Acrobat DC.  Indesign   has  not changed   at all  I have a large back catalog of work that will not work  in acrobat DC  but works Fine In Acrobat  XI and  previous version    Re exporting the files  from Indesign  changes  nothing  the files  still work   in  older versions of Acrobat    and Fail in  Acrobat DC

The Real  Question is Acrobat DC  going to be fixed   or  have a i Got   resign  jobs  so that they can  function in the new  world  

[Jonathan Wendling]

My documents that were displaying incorrectly now look ok in Acrobat DC. Is anyone else experiencing this?

[Graemezee1]

No  My document  still have the same issues  There has be  no update  so why  would  the problem self resolve

[LDIACCIONA]

In my case nothing changes, a new version of creative cloud is being installing right now. I hope that this will come with an update of the acrobat and It would solve the problem because a lot of people is complaining about that.

[infin80]

Makes sense now why Adobe removed XI completely...might as well have 1 mess on their hands, not 2. Same issue here making interactive PDF no matter what I try.

[crystalsBBA]

I am having the same problem. DC I get the weird glow but in Reader 11 It works fine.

[alistaird_NYC]

I updated to DC today. I am extremely troubled by the way DC reacts with Interactive PDF generated using Indesgn. Specifically the way buttons render. I have many projects where I program buttons to show/hide other buttons on the page - many appearing with semi-transparent backgrounds over a background image and what I am seeing now is a very strange, pixelated and color distorted effect.

I rely on Acrobat's functionality for this matter - is there a bug fix impending?

[Graemezee1]

alisaird  I have reported the problem to many forums and submitted a bug report,  just waiting  to see  if they intend  to fix  this.  Like you I have a back catalog  of work  that no longer functions in Acrobat DC.  I am relying  on the fact  that  business users are very slow at  updating their versions of acrobat reader.    Without a fix i am going to have to deal with a lot of irate  clients   and  in many cases  there  is no easy fix  to my  work  much  of  it will have to be designed.  I am really relying  on fix    and am unsure of what action to take is none is forth coming. it would  be really  helpful if adobe    could  let us know  one way or another   so  i can   start   working  on a strategy  to deal with this problem other than just sitting here with my fingers crossed  hoping.

[alistaird_NYC]

Thanks for the response - I have also logged a bug report. It's extremely frustrating and yes, hopefully not everyone will be as quick off the mark to update.

I will keep pushing Adobe in what ever way I can!

[Richard Broom]

Same problem here.  Deeply frustrating. 

Richard

[Richard Broom]

I sometimes wonder why Adobe are so slow responding to some problems.  For example, the data merge problem seems to be a feature of InDesign now (and forever more?).  

This latest problem with buttons displaying incorrectly in Acrobat seems to be another design feature we might have to live with for quite some time.  As with a previous reader, I have customers complaining about the strange behaviour of my presentations (I create presentations in InDesign and export to pdf).

It all remains deeply frustrating.  I wonder if Adobe would like to offer me a refund for the amount of time I am having to spend to remake presentations and publications?

Best Wishes

Richard

[alistaird_NYC]

Completely agree - I have also been pestering them in a more public way on Twitter - please do the same and hopefully we can publicly rally them to sort this.

They did acknowledge the problem and said engineers are working on it...

[Steve Werner]

I think the plan is for Acrobat DC to have quarterly updates. We can all guess when that will happen.

[Frans v.d. Geest]

‌I've seen 5 updates now for tablets/iOS. Who cares if the desktop version is still a mess! Big grey Open dialog box under OS X and this DISASTER in displaying iPDF, the latter being such a big problem it should have been fixed at once! Acrobat DC? Acrobat Vista!

[Customer_MM]

Same issue. Horrible mess.

[kittycoinz]

I'm not sure I have solved the problem but I may have a clue. I am on Windows 7 and yesterday had the same issue while editing a pdf in DC that I created in Indesign with transparency and interactive objects. Total mess. The same pdf looked fine in Adobe Reader. Today, while starting up Outlook there was a message to the effect of "some add-ins were disabled because we think they are causing problems - click here to see which ones," so I did - and one was AdobePDFMaker add-in. I left it disabled.

Then I opened up the pdf I was working on yesterday, in Acrobat DC. It looked totally normal. After a minute or so there was a popup window: Acrobat PDFMaker add-in for PDF creation is currently disabled in one or more Office applications. Would you like to re-enable the add-in for all these applications?

I opted for "no," and have not seen the original problem reoccur yet. I would click "yes" to troubleshoot, but in all honesty I just want it to work, and it's working - so I am leaving well enough alone.

[davicin.com]

Following your instructions, I opened a pdf that has interactive elements with transparenncy and it looked the same but after that I clicked on the menu "Help/find updates" and it told me that I had an update.

Downloaded it and after the installation, everything looks great!!!!!!

Thanks Adobe for the sollution but we don't forget that it arrives too late.

We've had to do a lot of explanations, unfortunately the clients doesn't understand and don't care about this kind of things and they demand a sollution.

We don't forget and we will be paying attention closely.