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We are using Baskerville URW fontface in key Indesign documents (in an office that uses majority windows, but some macs) and are having intermittent problems of getting this font to load on one PC, and then later a different PC, despite it being packaged correctly.
After the first time this error occured on PC 1, is was able to be fixed by logging out of adobe and back in. PC 2 opened the file and was able to load the font. Once PC 1 logged back into Adobe and was also able to load the font.
Subsequently, PC 2 opens another indesign file using Baskerville URW, and this font will not load after trying the above trick. It will now load on PC 1 but not on PC 2.
Once opening this same file on a Mac, and changing all the fonts to Baskerville, this is resolved for using this file on Mac, but means that the PC 1 cannot work on this file.
We have tried downloading the font via adobe fonts to the CC library but this doesn't appear to help.
Do you have advice on how to solve this font issue please?
Thanks,
LT
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Are you sure that all computers (PC and Mac) use the very same version of Baskerville URW? Did you check if other versions of Baskerville are installed on these computers? Remove them if you find other versions.
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Are those fonts T1 fonts?
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