Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
0

It does not let me download indesign

New Here ,
Sep 28, 2025 Sep 28, 2025

when i try to download indesign it writes me that it is impossible, because of rusiia restriction. But  I registreted in another country. What is possible to do in this case?

TOPICS
Activation billing and install , How to
113
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 28, 2025 Sep 28, 2025

If the country is restricted maybe it is also checking the actual location from where you are accessing to download. Locate a reseller and find how to proceed Adobe Partner Connection Portal

-Manan

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 29, 2025 Sep 29, 2025
this is the problem, that im not in Russia
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 30, 2025 Sep 30, 2025
LATEST

Hello @Sara_A7270,

I'm sorry to hear about your experience. While I check this with the team, could you share a screenshot of the exact error message and confirm if your Adobe ID is the same as the one used in the community?

Looking forward to hearing from you.

Anubhav

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines