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Missing fonts error

Community Beginner ,
Apr 22, 2023 Apr 22, 2023

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Hi,

I designed a magazine using InDesign and I have the "missing fonts" error. I can still add the fonts that it says they're missing/ I can still edit the texts and they are visible in pdf format. I have to give the print center documents in idd format and I am anxious that the "missing fonts" are going to cause some trouble when printing. If there's a way to "rasterize" them like in photoshop maybe that would help. I don't know. Can someone help me fix it?

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Community Expert ,
Apr 22, 2023 Apr 22, 2023

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Are you using Open type fonts? If not and you are using Postscript Type 1 fonts then the latest versions of InDesign and the Mac OS will not recognize them. You will have to replace them with either Open Type (most reliable and completely cross platform) or True Type (available for Mac or PC but not completely cross platform) fonts.

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Community Beginner ,
Apr 23, 2023 Apr 23, 2023

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InDesign list the fonts that missing at bottom of the font tab, as you can see they are mostly from cloud or otf 

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Are you using Open type fonts? If not and you are using Postscript Type 1 fonts then the latest versions of InDesign and the Mac OS will not recognize them. You will have to replace them with either Open Type (most reliable and completely cross platform) or True Type (available for Mac or PC but not completely cross platform) fonts.


By @Bill Silbert

 

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Community Expert ,
Apr 23, 2023 Apr 23, 2023

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You say you can "add the fonts." Are they installed or not? If they're not installed you must install them and I warn you...sending an INDD file to a printer is not something I can remotely recommend. Get the fonts installed and send a PDF.

 

Note: Type 1 fonts are no longer supported and you'll need to replace them.

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New Here ,
May 18, 2023 May 18, 2023

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Hi,

 

Our organisation have been using HelveticaNueue as company brand fonts ever since company was eshtablised. Now when designers try to access old files created using these fonts, They get missing font error. Even when complete font family pack is installed locally in laptops and also uploaded in Creative Cloud. Is there any way that we can make it work?

 

 

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Community Expert ,
May 19, 2023 May 19, 2023

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You are probably seeing a case of different or multiple versions of the fonts being installed over time. The version listed in your error message is a Linotype paid license version.

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New Here ,
May 21, 2023 May 21, 2023

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Thank you Peter for your reply.

 

Could you please confirm even though we bought these font license then it should still work or it will show the same error of missing fonts as Helvetica is Type1 Font which is discontinued in Adobe.

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Community Expert ,
May 22, 2023 May 22, 2023

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Presuming your version of Helvetica Neue LT is OpenType it should work fine.

I'm a PC user, but I beleive there is a version of Helvetica Neue that is installed as a sytem font in recent releases of Mac OS. You should check ALL the various locations that fonts are installed for multiple versions, remove those that are not required (system fonts are required, so you can't remove them), and be sure that the Linotype version is installed. If all else fails you may find you needto to put a copy of the font into a Document Fonts subfolder in the folder where the docuemtn is stored.

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