Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

My Workspace

New Here ,
Nov 04, 2025 Nov 04, 2025

Hello everyone, since the update, my workspace that I set up is no longer being saved and gets reset every time I restart. What could be the reason for this?

TOPICS
Bug
58
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 04, 2025 Nov 04, 2025

Hi @Christian29925309yf97,

 

Thanks for sharing the details. I tested this on my end but wasn't able to reproduce the issue. However, I've reached out to the product team to check on this and will update you once I have more information.

In the meantime, please try manually resetting your InDesign preferences once to see if that helps. You can follow the steps here: https://adobe.ly/47JrvG4.

Additionally, you can also try the suggestion mentioned in this discussion: https://adobe.ly/47ro6gg.

 

L

...
Translate
Community Expert ,
Nov 04, 2025 Nov 04, 2025

Let's start with a few more details:

 

  1. What OS are you using and what version of InDesign?
  2. Does InDesign has rights to write to the the folder were workspaces are saved? (We can tell you where they are saved after you tell us your OS.)
  3. Is InDesigned installed locally, or are you accessing it via a VPN?
  4. After setting it up, are you choosing Window > Workspace > New Workspace?
  5. After saving it, are you exiting InDesign normally with File > Exit or InDesign > Quit InDesign?

 

~Barb

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2025 Nov 04, 2025

Hello, I’m using version 21.0 on Windows 11. InDesign is installed locally, and the workspace is located here C:\Users\Mohnc\AppData\Roaming\Adobe\InDesign\Version 21.0\de_DE\Workspaces . InDesign has write permissions, but when I completely close InDesign, the workspace gets reset.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2025 Nov 04, 2025

Hi Christian,

I am experiencing this, too. Doing a thorough reset brings it back to working, but the problem just comes back after a while. I'm actively looking for a method to cure this, but haven't found one yet.

Mike Witherell
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2025 Nov 04, 2025

I have now deleted and recreated all workspaces, which helps only partially, because now the History panel opens even though it is not saved in the workspace.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 04, 2025 Nov 04, 2025

Hi @Christian29925309yf97,

 

Thanks for sharing the details. I tested this on my end but wasn't able to reproduce the issue. However, I've reached out to the product team to check on this and will update you once I have more information.

In the meantime, please try manually resetting your InDesign preferences once to see if that helps. You can follow the steps here: https://adobe.ly/47JrvG4.

Additionally, you can also try the suggestion mentioned in this discussion: https://adobe.ly/47ro6gg.

 

Looking forward to hearing if this helps.

Abhishek

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2025 Nov 04, 2025
LATEST

Thanks to everyone — resetting the preferences and creating my workspace outside of an open document solved the problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines