New Print driver Causing Unwanted Color Bars on Newly Created Documents

[mike_2024]

I had to reinstall a print driver today and now all of my documents created after are printing with some kind of color bar on them but my old jobs/documents can be printed with out it...please help. Thanks in advance

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[Mike Witherell]

Can you post a screenshot of what you are seeing?

[mike_2024]

just added a picture below

[Peter Spier]

Generally, the printing of color bars is a selectable option and it sounds like it might have been ticked in the print dialog .

[Mike Witherell]

Yes, I agree.

[mike_2024]

Here is a picture of what is appearing on my documents. I checked all of the settings and didn't see anything that was set different than my old jobs

[Robert at ID-Tasker]

@mike_2024

Have you checked settings in the Driver itself?

And how do you print? Directly from InDesign or you first export PDF and then print from Acrobat? 

Sometimes, there are strange problems when printing directly - so the best route is to export PDF and then print it from Acrobat. 

There was a thread recently about problems with HP printers - InDesign = blank pages, Acrobat = OK. 

[mike_2024]

no, what would I be looking for?

[Robert at ID-Tasker]

no, what would I be looking for?

By @mike_2024

I've updated my reply so please check it again - try exporting PDF and printing from Acrobat.

[mike_2024]

I have always printed directly from indesign, I am using a Xerox C70 digital press

[Robert at ID-Tasker]

I have always printed directly from indesign, I am using a Xerox C70 digital press

By @mike_2024

Unfortunately, it might have stopped working - either fault is with the latest InDesign's update - or new version of printer driver. 

[Peter Spier]

Those color bars definitely look like they are being addded by the driver (and my guess is they are meant for reading by equipment mounted on the press).  Open the printer driver and look for a setting there.

[mike_2024]

So now after playing around this morning I noticed something, it seems to create this whn I duplex something. If I onlyprint a sigle page it seems to come out fine, but whemn I add a second page and duplex it it adds the color bars. Then I can't use that document again because it continues to add them...very strange

[leo.r]

what are your versions of InDesign and the operating system?

[mike_2024]

CS3 (old) windows 10...but it is going through a fiery on my printer and I think that is where I have narrowed down the problem. I believe the driver is the culprit. I have found that I can put the pdf file on a thumb drive and take it directly over to the fiery, import it and then it prints fine.

The techs came yesterday and stripped my fiery down and reloaded the software but because it is such an old operating system they could not install the updates that it had, then they deleted the driver on my computer and re-added it. I am starting to think that it has to do with the driver not being able to be updated and the communication coming from my program

[Mike Witherell · Accepted solution]

https://www.youtube.com/watch?app=desktop&v=0HsgeqNvIX4

[mike_2024]

Thanks, I have an older system but was able to remove the color bar but can't seem to get rid of the slug box he was referring to on the prints...now another mystery

[mike_2024]

The video did help, but in my case only solved part of the problem....had to get a tech to call and found I needed a different driver....thanks again

[mike_2024]

I just want to thank everyone for taking the time to give me some help, I managed to get rid of the color bar, it was actually in the fiery settings but there is still the slug/job info box showing up and I can't seem to find a setting to get rid of that

[Robert at ID-Tasker · Accepted solution]

Maybe this will help:

https://youtu.be/0HsgeqNvIX4?si=C5e3tAU0BjFW6ooG 

[mike_2024]

This is the same video that Mike Witherall posted and it did help, but in my case only solved part of the problem....had to get a tech to call and found I needed a different driver....thanks