Hi guys! When I start up Indesign it seems to load properly but then there is just no text on the start up page. I can see the shape of the buttons but the buttons itself are empty. It's the same when I try to create a new document. I've already re-installed the whole programme, that didn't work. It makes it very difficult to work. Once I've started a file it all looks and works properly. It runs on Windows 10.
Does anyone have a clue of how to fix this?
1 Correct answer
Hi @Petra5FA4:
I'm not suggesting the missing New dialog box content is a preference. If you go back and read the post I linked to, when the preferences/cache files become corrupt, InDesign begins behaving erratically. This is an example of erratic or unexpected behavior.
Did you work through the entire post, all the way down to manually deleting the preferences and cache files? Or follow @Eugene Tyson's advice, which essentially accomplishes the same thing?
A workaround—not a fix—is to en
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Replies
Thank you for your reply! I've tried both options but it didn't work. I don't seem to have the GPU option in the menu, is there any other way I can find it? Google couldn't help me with that. It's not in the preference menu.
I've also reinstalled using the cleaner tool you provided but it's still the same.
Hi @Petra5FA4:
I'm not suggesting the missing New dialog box content is a preference. If you go back and read the post I linked to, when the preferences/cache files become corrupt, InDesign begins behaving erratically. This is an example of erratic or unexpected behavior.
Did you work through the entire post, all the way down to manually deleting the preferences and cache files? Or follow @Eugene Tyson's advice, which essentially accomplishes the same thing?
A workaround—not a fix—is to enable Use Legacy "New Document" Dialog box in Preferences. That should get you functional again.
~Barb
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