PDF Hyperlinks Problem InDesign 2019 (version 14.0.2)
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PDF Hyperlinks Problem I am 70 % through a task making an authors index for a collection of magazines I am trying to make a file for each letter of the alphabet where each author is listed linking to every article they have written in the collection up to now everything seems to be going fine But we had some adobe updates yesterday to InDesign 2019 (version 14.0.2)
Basically, each file i have made now seems not to work. In Acrobat I get a message saying cannot open "File name xxx.pdf " which is the correct file name. I have looked at the Link Properties Dialogue box in Acrobat in both working and non-working files below are the differences.
Non Working file
Actions
Go to a page in another document
File: ( this pace is just empty)
Page :1
Zoom level: Inherit
When I go to a file which does work ie pre the upgrade the info is
Actions
Go to a page in another document
File: xxx/xx/xxx/named.pdf
Page :1
Zoom level: Inherit
Strange that acrobat knows exactly which document it can't open, the information must be still in the file
Some of the links in the new files are just straight copies from the older files, the links linking the alphabetical pages together.
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Hi,
It is not clear from your post, what action did you perform after update of InDesign. If all PDF files having links to other PDF files have been exported before update? If not then what is done after update?
Was there any update happened for Acrobat as well?
Can you please try re-exporting parent PDF file having links to other PDF files, does it work?
Regards
-Anshul
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Hi Anshul I Did a variety of tests Some pages only had links created in 14.0.2 Some pages had links created in both the previous version and 14.0.2
All links failed when exporting via 14.0.2 using the interactive pdf export option
I have downgraded to the previous version and all links whether they were created in 14.0.2 or not work perfectly so I have to assume that it's something to do with the export feature of 14.0.2.
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Hi,
Is it happening with any file, so if you create a new document and add a hyperlink to PDF file in it. Export it to interactive PDF, issue is there in this PDF as well?
Or is it document specific, if it is so, please send your document to ansjain@adobe.com.
Regards
-Anshul
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Hi, Anshul, Yes before I posted I tried making new documents new links adding old links the issues seems to be with the export process When I downgraded all the different files test files all exported correctly
I intend to complete this project before upgrading again.
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Hi Graemezee1 ,
could you share a small sample where you see the issue?
Best upload an InDesign document with the not working PDF to your Dropbox account or a similar service and post the link.
Thank you,
Uwe
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Yes Graemezee1 as Laubender said, a sample document would help us in reproducing the issue at our end.
Regards
-Anshul
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Check your Hyperlinks Panel in InDesign (Window>Interactive>Hyperlinks) and make sure that there is a green dot next to the name of all of the hyperlinks that you have created. Any entries that have a red dot next to them are broken and will need to be redone in the InDesign file.
Also, just to be clear, we are talking about hyperlinks created through the panel I just mentioned and not buttons created through the Buttons and Forms panel. Hyperlinks will work in a print pdf or an interactive pdf but buttons need an interactive pdf in order to work.
ADDITIONAL EDIT: If exporting a Hyperlink for a print pdf make sure that "Hyperlinks" is checked in the Export Adobe PDF dialog window that pops up during the creation of the pdf.
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Hi, the links Created are hyperlinks Not buttons and are all Correct in the hyperlinks panel This issue arises with exporting as some links were created in the previous version and some in the new version None of the links work when exported from 14.0.2
I Have spent the best part of a day rebuilding and testing links
I have downgraded to the previous version and all the links export perfectly so in my humble opinion its a bug with 14.0.2
I have been building interactive pdfs for the past 20 years be that just in Acrobat and more lately in InDesign, The Previous version was build using hand programmed JS as drop-down menus But I don't think they work in Tablets so I am reverting to hyperlinks
Apologies if I was not clear in my original post Yes the links worked perfectly in the previous version of InDesign but not in 14.0.2 I put the code from within Acrobat to show the difference in the links when exported from both versions. sorry, this was not clear.
Downgrading made all the links work that were created in 14.0.2 work perfectly so I assume its only in the export process that there is an issue.
I am exporting via interactive pdf
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Unfortunately, I am at work right now and only have 14.0.1 so I can't test this out. However, if you think that it is a bug you can report it to Adobe InDesign Feedback .