Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Preflight is turned on but not working. The circle is grey and says Checking

New Here ,
Nov 10, 2021 Nov 10, 2021

Copy link to clipboard

Copied

Preflight is turned on but not working. The circle is grey and says Checking. The error box is blank even though there is preset text. 

TOPICS
Bug

Views

22

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 10, 2021 Nov 10, 2021

Copy link to clipboard

Copied

sorry *overset text

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

LATEST

Well, the fact that it says "Checking" suggests that it is indeed working. It should, however, eventually complete the check and indicate errors found, if any. So without knowing how long or complex the document is, one can't say why it might be taking what seems like too long a time.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines