Problème Mise à jour du contenu dans Partage pour révision dans InDesign

[sebbat_lpst]

Bonjour,

Je peux sans problème Créer un lien de partage pour révision dans InDesign. Par contre, il semblerait qu'il y ait une limite de poids de fichier ou de nombre de pages (quelques tests réalisés...) lors de la mise à jour du fichier partager. J'ai en effet un message d'erreur.

Avez-vous des infos à ce sujet ?
Merci

[Mike Witherell]

How many pages are you uploading for review? The bigger the file, the slower it will respond.

Or is it erroring on a corrupt object within the pages?

[sebbat_lpst]

From 32 to 40 pages. Apparently, it works up to about 20 pages. Perhaps it's a file size issue?
I've tried each page independently and I don't get any errors, so it's not due to a corrupted object on one of the pages.

[Anubhav M]

Hello @sebbat_lpst,

Thanks for confirming. Could you share a link to a sample file here or via DM to Abhishek or me, so we can investigate this further with the product team?

Looking forward to hearing from you.

Anubhav

[sebbat_lpst]

Anglais

Hello,
I sent this link
yesterday to Abhishek Rao.
Here it is again in case you didn't receive it.

https://we.tl/t-rTEJpRwjfN

Thank you

[Abhishek Rao]

Hello @sebbat_lpst,

I appreciate the information and the screenshot. I can see how frustrating this situation must be. Please follow the expert's suggestions and make sure to share your findings. Additionally, could you confirm the version of InDesign you are using along with your operating system details? Also, let me know if this issue occurs only with this particular document or if you observe the same problem with other files as well. It would be beneficial if you could test Share for Review with a smaller file first, followed by a larger one, and share your observations, so I can compare the outcomes.

Furthermore, does the error appear in the Share sheet exactly as depicted in your screenshot, but the update is still correctly reflected on the review link in the browser? If that's the case, a bug has already been reported for this issue, and the team is investigating it. Reference: Persistent error in Adobe InDesign: There was an error updating the artifact.

It would also be extremely helpful if you could package and share the affected file for testing, so I can attempt to replicate the issue on my end. You may use any public cloud service such as Google Drive or Dropbox, and if the content is sensitive, feel free to send it via direct message.

I'm here to assist you and will be on the lookout for your update.

Abhishek

[sebbat_lpst]

Hello,

This works perfectly with a similar file containing fewer pages. However, the problem recurs with documents containing more pages (approximately 20+ pages). I tried updating the file by gradually adding two pages at a time, until the problem occurred.

When the problem occurs, the update in the browser fails.

I have attached a file experiencing the issue: https://we.tl/t-rTEJpRwjfN
Thanks
SB

[Mike Witherell]

It seems like there is a problem in a page of your document, then? 

Have you tried exporting to IDML and re-opening a new InDesign document from it so that you can test further?

[sebbat_lpst]

I incorporated the pages one by one into a new document, updating after each addition. This worked up to page 18 or 20. I initially thought the problem was with the last imported page. But no, the problem persisted with a different new page.
The problem disappears when I reduce the number of pages.

And there's no problem with a similar document containing fewer pages.

[Mike Witherell]

Based on your replies, it still seems possible that your file has a corrupt page or page element within the file.

Here is a link to a compendium of troubleshooting, which includes strategies for how to find the page the corruption is on.

[sebbat_lpst]

Okay, thank you.
I'll take a look at it.