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problem with file info

Enthusiast ,
Dec 04, 2018 Dec 04, 2018

Hi,

When I opened the "file info", I can't make "OK or Cancel" appear at the bottom.

I can't make the box smaller enough.

Hosun Kang

Q_Id_2_file-info.jpg

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Community Expert ,
Dec 04, 2018 Dec 04, 2018

What is the resolution of your monitor?

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Enthusiast ,
Dec 04, 2018 Dec 04, 2018

Hi,

Thank you for your response.

1920*1080

Hosun Kang

Hosun Kang

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Community Expert ,
Dec 04, 2018 Dec 04, 2018

And is the interface scaled?

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Enthusiast ,
Dec 04, 2018 Dec 04, 2018

With Id full on the screen of my laptop, I can't see the bottom of the "file info" box.

A few months ago, there was no problem with the same setup.

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Community Expert ,
Dec 04, 2018 Dec 04, 2018

You didn't answer my question

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Enthusiast ,
Dec 04, 2018 Dec 04, 2018

The “file info” box isn’t scaled down, only scaled up.

I wish it would be the answer to your question.

Hosun Kang

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Community Expert ,
Dec 04, 2018 Dec 04, 2018

If you have a mouse with a scroll wheel, try this:

On a Mac, hold down the Command key and roll the scroll wheel back toward you. This reduces the size of the content in the open window. Holding down the Control key and rolling the mouse wheel back will do the same thing.

This will hopefully let you see the OK and Cancel buttons in the dialog box. If not, using the keyboard shortcuts for Enter/Return (OK) or Esc (Cancel) will do the same thing.

Hope this helps,

Randy

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Enthusiast ,
Dec 04, 2018 Dec 04, 2018

"mouse+control" doesn't work.

I'd rather use "enter & esc".

Thank you very much!

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Community Expert ,
Dec 04, 2018 Dec 04, 2018

I understand your preference; I'm just trying to help you get past the immediate problem.

With the mouse ... does it have a mouse wheel on it? It won't work with the mouse buttons or scrolling the entire mouse, you have to specifically use the mouse wheel with the keyboard modifier for this to work. And for my system, it seems to work just fine.

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Enthusiast ,
Dec 04, 2018 Dec 04, 2018
LATEST

I have a wheel on my mouse.

With the cursor, the “file info” box is scaled up, not down.

A few months ago, there was no problem.

Hosun Kang

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