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Problemas al exportar a PDF y JPEG

New Here ,
Feb 20, 2024 Feb 20, 2024

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Desde la actualizaciĆ³n de InDesign 19.1 he estado teniendo problemas para exportar documentos a a PDF; simplemente no exporta algunos. Y tampoco exporta bien a JPEG.

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Bug , Import and export

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Community Expert ,
Feb 20, 2024 Feb 20, 2024

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Can you supply additional details to understand what exactly happens:

 

-Your exact version of operating system

-What "it just doesn't export some" exactly means (preferably with examples).

-What "it doesn't export well" exactly means (preferably with examples).

-Does it all mean that you don't have these issues when using InDesign 19.0 (or whatever other version you were using before 19.1). (You can revert to a previous minor version for testing by downloading it from Creative Cloud app using the 'three dots' menu near the app name. If you were using InDesign 18.x before, you can also download and install it separately). 

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New Here ,
Feb 22, 2024 Feb 22, 2024

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Hola:

A mĆ­ me pasa exactamente lo mismo. Los pdf, aunque los exporte con las imĆ”genes a baja resoluciĆ³n, pesan mucho. Los jpg no los exporta. Es decir se hace el proceso, pero luego no aparecen en ningĆŗn sitio, no estĆ” el archivo.

Mi sistema opertivo es el mac Os Ventura. Ingdesign 2024.

Gracias.

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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What are your exact versions of macOS and InDesign? Make sure that you're updated to the latest version of Ventura, macOS 13.6.x. 

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New Here ,
Feb 26, 2024 Feb 26, 2024

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Las versiones son Ventura 13.6.4

Ingdesign 2024

Gracias.

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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First, update to InDesign 19.2 (the latest version).

 

Second, you mentioned that your problems started "Since the InDesign 19.1 update".

 

I'll repeat then the question I asked on February 20:


Does it all mean that you don't have these issues when using the InDesign version you used prior to 19.1?

 

You can revert to a previous minor version - such as 19.0 - for testing by downloading it from Creative Cloud app using the 'three dots' menu near the app name. If you were using InDesign 18.x before, then you can also download and install it separately from the Creative Cloud app. 

 

Once we know the answer to this question, it will be easier to understand if the problems you report are specific to the latest version of InDesign or not.

 

 

 

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Adobe Employee ,
Feb 22, 2024 Feb 22, 2024

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Hi @Novalihn,

 

Sorry for the trouble. Would you mind confirming if you're experiencing the similar issue mentioned in this post: https://community.adobe.com/t5/indesign-discussions/document-created-with-19-2-version-can-t-be-open...?

 

If yes, please try the current workaround, which is to export to IDML from 19.2.0.046 and open it in InDesign 19.1.0.043, and let us know if that works.

 

We'll be happy to assist you further.

 

Thanks,

Harshika

 

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New Here ,
Feb 26, 2024 Feb 26, 2024

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No es ese problema. El problema es que al exportar los pdf ocupan mucho espacio aunque los guarde a bala resoluciĆ³n y si intento exportar en jpg no se genera ningĆŗn archivo.

Gracias.

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New Here ,
Feb 26, 2024 Feb 26, 2024

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Hello, thanks for the reply. I hadn't seen it because it was in the spam folder.
I figured out the problem to exporting to either PDF or JPG is in the pictures. In the working space everything looks fine, but if I change to viewing in previsualizing the pictures/links aren't there.I'm attaching two pics:
It looks fine when I'm working (in this case the covers for a book), but in the pre printing viewing the pics are all black boxes.

In addition, an example of the pics, one it titled Huachichil - Portada. jpg, but in the information in the links panel it says HUACH~2.JPG
The solution is to upload every link again, but that doesn't solve the problem that started recently after an update.

Homero Adame

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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LATEST
quote
I'm attaching two pics:
...one it titled Huachichil - Portada. jpg, but in the information in the links panel it says HUACH~2.JPG
By @Novalihn

 

No pics are attached. Please try again.

 

Also, where are your links stored? Is it a cloud storage of some kind? The discrepancy in the file name indicates that there's some kind of an issue of a nature unknown to me.

 

Plus it appears that you still didn't provide your system info (I now realize it was another user with an allegedly similar issue who did), as well as didn't answer the question regarding your earlier InDesign version.

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