Problems with some menu's

[Sasja23207461uk3l]

Since I have a new MacBook Pro with Sonoma 14.3.1 I have problems with some menu's in InDesign. I often cannot complete the menu Text Wrap. Sometimes the menu is complete emtpy and sometime the menu is only not fillable. I have the same problem with the menu Table. Does any have a solution? Restarting does not always work either.

[Eugene Tyson]

What version of InDesign? Can you provide the version number?

Is there an update to Sonoma - I think it's up at 14.4 now.

Also - before you update everything

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

===

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Sasja23207461uk3l]

Thank you. I will try this. I have version 19.3 of InDesign.

[Bill Silbert]

For the specific problem that you are reporting deleting your InDesign caches will probably do more than deleting preferences. Deleting caches will usually repair interface problems such as you are experiencing.

To delete caches on a Mac:

The User Library folder in which InDesign’s cache files are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire folder “Adobe InDesign”. I find that deleting the InDesign cache folder completely leads to a lasting change.

[Sasja23207461uk3l]

Thank you. I will try this first.

[Sasja23207461uk3l]

It appears that the problem has been resolved. Thanks for your help.