Copy link to clipboard
Copied
Reset Preferences
Delete Recovery Data
Uninstall and Clean Reinstall InDesign
Run an Apple System Diagnostics
Disable all fonts
Hi,
We're very sorry for the interruption. It should be working again.
Regards
Sanyam Talwar
Copy link to clipboard
Copied
Hi Richard,
We are extremely sorry about the inconvenience caused. We are currently investigating the root cause of the issue. Please submit the crash report with your email IDs.
Stay tuned for updates and thanks in advance for your patience.
Regards,
Srishti
Copy link to clipboard
Copied
I am having this problem too.
The only (imperfect) workaround I found is to disconnect from the Internet while working in InDesign. That helped me get some emergency deadline work done. I hope that helps you too.
Copy link to clipboard
Copied
Add me to the list- no solution as yet. (Mac Pro mid 2010; High Sierra 10.13.6). My crashed thread refers Typequest and to the character panel (have sent crash reports with logs via crash reporter).
Dead in the water until this is fixed.
Copy link to clipboard
Copied
Turn off the internet and launch the application. It will work fine.
If you want you can download the previous version of AI and ID
https://helpx.adobe.com/download-install/kb/creative-cloud-apps-download.html
https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html
Copy link to clipboard
Copied
Hi,
We're very sorry for the interruption. It should be working again.
Regards
Sanyam Talwar