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Re-linking doesn't work - Images stay blurry, please help!

New Here ,
Oct 19, 2022 Oct 19, 2022

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Hi all, 

please help this troubled analyst:

For some reason when our designer opens a file on her laptop and needs to relink - it does it absolutely fine, we can see the resolution change and this is both when she relinks from the actual file on her computer as well as on CC libraries. 

 

But when I try to do it on my laptop -  I hit the relink button it doesn’t do anything, no resolution change of the images I am trying to fix. 

 

Images sizes are same on both laptops and we both used the files from shared Dropbox. 

 

Thank you so much!

 

 

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Bug , How to

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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Where are the files saved? Dropbox?

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New Here ,
Oct 19, 2022 Oct 19, 2022

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Hi Willi - thank you for your quick response, hope all is well!

 

1. Files are saved in Dropbox

2. Display Performance is set to HQ, that is not the issue

3. I compares file sizes etc. all the same

4. Another colleague has the same issue, when working on doc on any other pc other than the creator's

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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Check that in your version of InDesign that View>Display Performance is set to High Quality Display.

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New Here ,
Oct 19, 2022 Oct 19, 2022

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I did - it did not help

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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Hello

 

Further to the excellent advice given - I have pre-written an article here.

 

https://creativepro.com/high-res-image-look-low-res/

 

Hope that helps clear things up for you.

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